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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701140
Report Date: 05/22/2024
Date Signed: 05/22/2024 12:01:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2024 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20240521125217
FACILITY NAME:ABC CHILDREN'S CENTER AT SAN DIEGOFACILITY NUMBER:
376701140
ADMINISTRATOR:CRISTY N. & POOJA S.FACILITY TYPE:
850
ADDRESS:12145 ALTA CARMEL COURT #270TELEPHONE:
(858) 451-1663
CITY:SAN DIEGOSTATE: CAZIP CODE:
92128
CAPACITY:82CENSUS: 40DATE:
05/22/2024
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Cristy NovoaTIME COMPLETED:
12:10 PM
ALLEGATION(S):
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Facility fence presents a hazard to children in care.
INVESTIGATION FINDINGS:
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On 5/22/2024 @ 11:15AM, Licensing Program Analyst (LPA) Nancy Diaz conducted an unannounced inspection. LPA met with Site Director Cristy Novoa and Admin. Ass't. Gricelda Olvera. A tour of the preschool was conducted. Observed present today were 40 preschool children in the Giraffe, Pandas and Koalas rooms with 5 staff.
It was alleged that the facility fence presents a hazard to children in care. LPA observed the fence to be corroded, rusted and chipping. Photos were taken of the fence.
A copy of childrens' roster was provided today.
Based on LPA's observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with the Director. A notice of site visit was given and must remain posted for 30 days. Appeal rights were also provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240521125217
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ABC CHILDREN'S CENTER AT SAN DIEGO
FACILITY NUMBER: 376701140
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/05/2024
Section Cited
CCR
101238(a)
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BUILDINGS AND GROUNDS.
The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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Mrs. Novoa stated that she will have a maintenance person come and paint/replaced parts that were corroded, rusted and chipping. Corrections shall be completed no later than June 5, 2024. Mrs. Novoa will notify the LPA when correction is completed.
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Based on LPA's observation, the fencing located at the entrance and play area were observed to be corroded, rusted and chipping.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2024
LIC9099 (FAS) - (06/04)
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