376701140-10-17-2024-51-CC-JREG-DADTPV-20241025145457

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701140
Report Date: 10/17/2024
Date Signed: 10/17/2024 03:50:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2024 and conducted by Evaluator Saraliz Velando

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20240730223000

FACILITY NAME:	ABC CHILDREN'S CENTER AT SAN DIEGO		FACILITY NUMBER:	376701140
ADMINISTRATOR:	CRISTY N. & POOJA S.		FACILITY TYPE:	850
ADDRESS:	12145 ALTA CARMEL COURT #270		TELEPHONE:	(858) 451-1663
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92128
CAPACITY:	82	CENSUS: 44	DATE:	10/17/2024
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Director, Cristy Novoa		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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1.Facility is allowing children to use a common towel for hand drying.
2.Meals are not meeting the minimum food group requirements.

INVESTIGATION FINDINGS:

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On 10/17/24, Licensing Program Analysts (LPAs) Saraliz Velando and Stephanie Mutialu conducted an unannounced visit for the purpose of delivering findings for complaint received on 7/30/24. The LPAs met with the Director, Cristy Novoa and toured the facility. There were 44 preschool children present and 9 staff at the facility.
LPA Velando obtained information from observation, file reviews, parent interviews, and staff interviews and it was undetermined that the facility is allowing children to use a common towel for hand drying and that meals are not meeting the minimum food group requirements. Although the allegations may have happened or are valid, there is no corroborating evidence to prove that the alleged violations occurred. The preponderance of the evidence has not been met and therefore, the above allegations are found to be UNSUBSTANTIATED.

The exit interview was conducted with the Director, Cristy Novoa. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:	DATE: 10/17/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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