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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701186
Report Date: 12/02/2025
Date Signed: 12/02/2025 11:13:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250919171546
FACILITY NAME:MINI MIRACLES ACADEMYFACILITY NUMBER:
376701186
ADMINISTRATOR:CHERYL FARMERFACILITY TYPE:
850
ADDRESS:139 CANYON DRIVETELEPHONE:
(760) 439-7492
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:85CENSUS: 21DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Cheryl FarmerTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff member handles day care child(ren) in a rough manner while in care.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Cheryl Farmer. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA interviewed 3 children during visit.

On September 19th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff member handles day care child(ren) in a rough manner while in care.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250919171546
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MINI MIRACLES ACADEMY
FACILITY NUMBER: 376701186
VISIT DATE: 12/02/2025
NARRATIVE
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Regarding the allegation that staff member handles day care child(ren) in a rough manner while in care, based on interviews conducted 3 out of 3 staff members and 6 out of 6 witnesses denied seeing Staff #1 (S1) handling children in a rough manner. It was stated by 6 of 6 witnesses that S1 is nice and never squeezed their hands or hurt them. LPA asked S1 if they have ever handled the children in care in a rough manner, S1 denied these allegations and stated that when they asked C1 about what they said, C1 responded that they just wanted to go home.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Cheryl Farmer, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2