376701220-5-5-2026-51-CC-JREG-DVLRWS-20260702132335

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701220
Report Date: 05/05/2026
Date Signed: 05/05/2026 03:46:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/08/2026 and conducted by Evaluator Keely Messerschmidt

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20260408124327

FACILITY NAME:	PLAYHOUSE PRESCHOOL FOREVER YOUNG		FACILITY NUMBER:	376701220
ADMINISTRATOR:	AYLIN ZAMORA		FACILITY TYPE:	850
ADDRESS:	7045 FORUM STREET		TELEPHONE:	(858) 279-2016
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92111
CAPACITY:	78	CENSUS: 33	DATE:	05/05/2026
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Brooklyn McDole		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff did not ensure daycare children's toileting needs were being met.
Staff is not ensuring that the facility is operating in ratio.
Staff member spoke inappropriately to daycare child.

INVESTIGATION FINDINGS:

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On 5/5/26 at 2:10pm, Licensing Program Analysts (LPAs) Keely Messerschmidt and Qwateyvya Edwards arrived at the facility for the purpose of continuing investigation and delivering the complaint findings on the above-referenced allegations. LPAs met with Licensee Brooklyn McDole, informing her of the purpose for the visit. LPAs toured the facility, conducted census, and verified facility staff and children enrollment.

On April 8th, 2026, Community Care Licensing (CCL) received a complaint alleging that staff did not ensure daycare children's toileting needs were being met, staff is not ensuring that the facility is operating in ratio, and staff member spoke inappropriately to daycare child.

See LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20260408124327

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: PLAYHOUSE PRESCHOOL FOREVER YOUNG	FACILITY NUMBER: 376701220
	VISIT DATE: 05/05/2026

NARRATIVE

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Pertaining to allegation that staff did not ensure day-care children's toileting needs were being met, based on interviews conducted staff stated that they clean the children properly after each diaper change and have not witnessed any residue left on a child during a diaper change. It was also disclosed that this concern has not been brought to the office's attention.

Pertaining to allegation that staff is not ensuring that the facility is operating in ratio, based on interviews conducted staff stated that they are never out of ratio and if they need support they call the Infant Center or a teacher will step into the classroom.

Lastly, regarding allegation that staff member spoke inappropriately to day-care child, based on interviews conducted staff stated they have not witnessed any teacher speak inappropriately to children. It was also disclosed that this concern has not been brought up to the office's attention.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Licensee, Brooklyn McDole, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Licensee understands that it must remain posted for 30 days.

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:	DATE: 05/05/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026

LIC9099 (FAS) - (06/04)

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