<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701241
Report Date: 06/29/2023
Date Signed: 06/29/2023 07:27:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2023 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20230413083137
FACILITY NAME:CHILDREN OF THE RAINBOW, INCFACILITY NUMBER:
376701241
ADMINISTRATOR:PATTY SALAZARFACILITY TYPE:
850
ADDRESS:690 BEARDSLEY STREET, STE. 101TELEPHONE:
(619) 578-2974
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:62CENSUS: 30DATE:
06/29/2023
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Patty SalazarTIME COMPLETED:
02:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff exclude child during activities with other children in care
Staff handle child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/29/2023 at 2:00 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings of the above allegations. LPA met with Site Supervisor Patty Salazar and advised Site Supervisor of the purpose of the inspection and conducted a tour of the facility. The following ratios were present during the inspection: thirty (30) preschool children, Site Supervisor and seven (7) staff.

During the course of the investigation, interviews were conducted with facility staff, representative from an outside agency, and daycare parents. Children were unable to be interviewed based on their communication level. The staff roster, classroom rosters, and facility roster were obtained and reviewed by LPA.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230413083137
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN OF THE RAINBOW, INC
FACILITY NUMBER: 376701241
VISIT DATE: 06/29/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that on multiple occasions staff were excluding daycare child (C1) during activities with other children in care and that staff handled C1 in a rough manner. All eight (8) staff interviewed, denied the above allegations, stating they were not aware or have witnessed any staff intentionally excluding C1 during activities with other children in care. Site Supervisor explained the facility does utilize a calming room when staff feel children need to be removed from a situation as a method of redirection or to avoid overstimulation. Staff stated that children have the option of participating in planned activity or choosing a different activity.

Staff denied handling C1 or any daycare children in a rough manner. The outside agency representative denied observing facility staff rough handling C1 or any daycare children; however, they recommended staff implement alternative methods of guidance for children exhibiting challenging behaviors. Parents interviewed, stated they have not observed any staff handling children in a rough manner or intentionally excluding children from activities. Parents interviewed were satisfied with the care their children receive and were complimentary of the outside services provided by the facility.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with Site Supervisor, Patty Salazar. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 06/29/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/29/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2