376701241-8-19-2023-20-CC-JGAY-CVKPRC-20230911113231

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701241
Report Date: 08/17/2023
Date Signed: 08/19/2023 07:52:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2023 and conducted by Evaluator Cindy Meier

COMPLAINT CONTROL NUMBER: 20-CC-20230531112301

FACILITY NAME:	CHILDREN OF THE RAINBOW, INC		FACILITY NUMBER:	376701241
ADMINISTRATOR:	PATTY SALAZAR		FACILITY TYPE:	850
ADDRESS:	690 BEARDSLEY STREET, STE. 101		TELEPHONE:	(619) 578-2974
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92113
CAPACITY:	62	CENSUS: 32	DATE:	08/17/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Patty Salazar		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff pulled day care child's hair and ear.
Staff speaks to day care child in an inappropriate manner.
Staff does not communicate with responsible party of day care child's behavior.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 08/18/2023 at 2:00 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings of the above allegations. LPA met with Site Supervisor, Patty Salazar and advised Site Supervisor of the purpose of the inspection and conducted a tour of the facility. The following ratios were observed during the inspection: thirty-two (32) preschool children, Site Supervisor and eight (8) staff.

During the course of the investigation, LPA conducted interviews with facility staff, daycare children and daycare parents. The staff roster, classroom rosters, facility roster and child’s assessment were obtained and reviewed by LPA.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:	DATE: 08/17/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 20-CC-20230531112301

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN OF THE RAINBOW, INC	FACILITY NUMBER: 376701241
	VISIT DATE: 08/17/2023

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

It was alleged that on unspecified dates, staff (S1) pulled the hair and ear of a daycare child (C1). It was also alleged that S1 speaks to C1 inappropriately. Facility staff interviewed denied the allegations, stating training on children’s personal rights is conducted when hired and an agreement is signed, stating they understand and will respect the personal rights of children in care. Parents interviewed, stated they have not observed any inappropriate behavior by staff, nor expressed concerns regarding the facility discipline policy or the language used by staff. Eight (8) out of nine (9) children interviewed stated they have not seen any staff pull a child’s hair or ear and stated the staff are nice.

It was alleged that staff do not communicate with responsible party about C1’s behavior. Site Supervisor denied the allegation and explained that the facility policy is for staff to document children’s behaviors in a book for parents to read. LPA observed multiple notices in the book for C1 and reviewed meeting notes/documentation with C1’s parents. Site Supervisor also stated there have been several informal communications with C1’s parents during drop off and pick up.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with Site Supervisor, Patty Salazar. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023

LIC9099 (FAS) - (06/04)

Page: 4 of 4