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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701246
Report Date: 05/01/2024
Date Signed: 05/01/2024 03:27:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240430100302
FACILITY NAME:OCEANSIDE SHINING STARS PRESCHOOLFACILITY NUMBER:
376701246
ADMINISTRATOR:TAYLEE SPURLINFACILITY TYPE:
850
ADDRESS:1122 SOUTH COAST HIGHWAYTELEPHONE:
(760) 435-0713
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:28CENSUS: 23DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Taylee SpurlinTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Licensee does not ensure playground is in good condition
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of intitating complaint and delivering findings regarding the above-mentioned allegation. LPA met with the Director, Taylee Spurlin informing her of the purpose for the visit. LPA interviewed 3 staff members.

During this visit, LPA toured the facility and took census. LPA observed that during this time, the center was operating within ratio and noted that the classrooms were adequately staffed.

On April 30, 2024, a complaint was received alleging licensee does not ensure playground is in good condition.

(Continued on LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20240430100302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: OCEANSIDE SHINING STARS PRESCHOOL
FACILITY NUMBER: 376701246
VISIT DATE: 05/01/2024
NARRATIVE
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When it comes to allegation alleging licensee does not ensure playground is in good condition, based on interviews it was disclosed that the yard isn't in the best condition due to some broken items and the chipped paint. Based on LPAs observation of the yard, LPA observed a cracked chair, cracked seats on the sinning bicycle seats, a cracked wheel on the bus and chipped paint on the wall.

Based on the information obtained during this investigation, it has been determined that the preponderance of evidence standard has been met. Therefore the above allegation(s) is/are found to be SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Taylee Spurlin, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240430100302

FACILITY NAME:OCEANSIDE SHINING STARS PRESCHOOLFACILITY NUMBER:
376701246
ADMINISTRATOR:TAYLEE SPURLINFACILITY TYPE:
850
ADDRESS:1122 SOUTH COAST HIGHWAYTELEPHONE:
(760) 435-0713
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:28CENSUS: 23DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Taylee SpurlinTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Facility staff do keep classroom clean and sanitary
Facility staff do not keep food properly stored
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of intitating complaint and delivering findings regarding the above-mentioned allegation. LPA met with the Director, Taylee Spurlin informing her of the purpose for the visit. LPA interviewed 3 staff members.

During this visit, LPA toured the facility and took census. LPA observed that during this time, the center was operating within ratio and noted that the classrooms were adequately staffed.

On April 30, 2024, a complaint was received alleging facility staff do keep classroom clean and sanitary and that facility staff do not keep food properly stored.

(Continued on LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20240430100302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: OCEANSIDE SHINING STARS PRESCHOOL
FACILITY NUMBER: 376701246
VISIT DATE: 05/01/2024
NARRATIVE
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When it comes to allegation that facility staff do not keep classroom clean and sanitized, based on interviews staff clean the floors and tables throughout the day after each meal and as needed. It was disclosed that they use a cleaning solution to sanitize the toys during nap time and at the end of the day as well as having a bucket for toys placed in the child's mouth for sanitizing. It was also disclosed that Lysol is only used when children are not present to sanitize sleep mats and if a child vomited. Based on LPA observations classroom appeared clean and neat, with sanitizing solution located in cabinets.

Lastly, when it comes to allegation that facility staff do not keep food properly stored, based on interviews staff receive each meal from the cook and when they are done with the milk they pass it back to be placed in the fridge to avoid it from staying out. When meal time is over the cook will come and pick up whatever is left over. Based on LPA observations, open items were labeled with dates and no broken tupperware or dishes were present in the kitchen or classrooms.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Taylee Spurlin, and a copy was provided. Appeal rights were discussed. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20240430100302
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: OCEANSIDE SHINING STARS PRESCHOOL
FACILITY NUMBER: 376701246
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/01/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/31/2024
Section Cited
CCR
101238(a)
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Buildings and Grounds: (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by,
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Director agrees to put a temporary fix to the broken items until they are replaced and fixed. Director will send photos to LPA via email showing proof of completion by May 31st 2024.
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Based on interviews and observation, there were broken items on playground and chipped paint on the wall. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5