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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701258
Report Date: 06/10/2025
Date Signed: 06/10/2025 04:27:11 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/02/2024 and conducted by Evaluator Keturah Lane
COMPLAINT CONTROL NUMBER: 51-CC-20241202145311
FACILITY NAME:OPEN MINDS LANGUAGE ACADEMYFACILITY NUMBER:
376701258
ADMINISTRATOR:RACHEL GAYNORFACILITY TYPE:
840
ADDRESS:4961 64TH STREETTELEPHONE:
(619) 665-1264
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:90CENSUS: 0DATE:
06/10/2025
ANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:Christine D'AmicoTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Facility staff kissed child(ren) on the mouth
INVESTIGATION FINDINGS:
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On 6/10/25 at 3:45 PM, Licensing Program Analyst (LPA) Keturah Lane conducted an announced complaint virtual meeting via Microsoft Teams with owner, Christine D’Amico, for the complaint received on 12/2/2024 for the purpose of delivering findings on the above referenced allegation. A virtual visit was necessary as the facility is closed for the summer.

Staff member (S1) was alleged to have kissed children on the mouth. Investigative interviews confirmed that S1 did ask children for kisses and kissed children multiple times at this facility and two others despite understanding it was inappropriate in a daycare setting. This behavior posed an ongoing risk to children's personal rights and safety and was deemed conduct inimical.

The allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED. See LIC9099D for Type A deficiency cited. Exit interview conducted and report was reviewed with owner Christine D’Amico. (continued on LIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20241202145311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: OPEN MINDS LANGUAGE ACADEMY
FACILITY NUMBER: 376701258
VISIT DATE: 06/10/2025
NARRATIVE
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LPA Keturah Lane informed licensee/owner Christine D’Amico that this report dated 6/10/2025 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Keturah Lane informed the licensee/owner Christine D’Amico to provide a copy of this licensing report dated 6/10/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Licensee/Owner Christine D’Amico. A copy of this report and appeal rights were provided to the licensee, Christine D’Amico, by email at the conclusion. The licensee will confirm receipt of this report via email and the reply of confirmation will serve as the signature acknowledging these rights.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20241202145311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: OPEN MINDS LANGUAGE ACADEMY
FACILITY NUMBER: 376701258
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/11/2025
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by…
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Staff member (S1) no longer works at the facility and is not eligible for rehire. LIcensee conducted a staff training with entire staff on 12/12/2024 regarding personal rights and reporting incidents to licensing authorities and will include agenda and staff signatures submited via e-mail to LPA Lane.
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Based upon interviews and documents reviewed it was determined that staff member (S1) kissed several children multiple times which is an immediate health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3