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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701268
Report Date: 07/31/2023
Date Signed: 07/31/2023 12:00:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/05/2023 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230505170109

FACILITY NAME:ADVENTURE DAYS PRESCHOOLFACILITY NUMBER:
376701268
ADMINISTRATOR:JILL GILESFACILITY TYPE:
850
ADDRESS:10881 TIERRASANTA BOULEVARDTELEPHONE:
(858) 560-5686
CITY:SAN DIEGOSTATE: CAZIP CODE:
92124
CAPACITY:98CENSUS: 64DATE:
07/31/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jill GilesTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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9
Staff yells at daycare children
Staff was aggressive in presence of daycare child(ren)
INVESTIGATION FINDINGS:
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On 7/31/23 at 10:30 AM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint visit for the purpose of delivering findings on above allegation. Upon arrival, LPA met with Director Jill Giles and toured the facility. There were 64 preschool children in care:
Classroom 4 was not in use today
Classroom 5 had 12 children with staff member April Mascorro
Classroom 6 had 11 children with staff members Elizabeth "Liz" Robles & Nada Germany
Classroom 8 had 11 children with staff member Stephanie Ramirez
Classroom 9 had 8 children with staff members Martha Silva Rojano and Andressa Lopes De Moraes
Classroom 10 had 12 children with staff member Colleen Reed
Classroom 11 had 10 children with staff member Nancy Rodriguez (continued on LIC9099-C...)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20230505170109
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ADVENTURE DAYS PRESCHOOL
FACILITY NUMBER: 376701268
VISIT DATE: 07/31/2023
NARRATIVE
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While at the facility, LPA interviewed Director, one daycare child (C8) and one staff member (S1).

It was alleged that staff yells at daycare children and staff was aggressive in presence of daycare child(ren). LPA interviewed complainant, 5 enrolled parents, 6 staff members (including director) and 8 daycare children. One out of 20 individuals interviewed stated staff members yell at children on the playground and 2 out of 20 individuals stated staff may have been aggressive with the children during naptime. All children interviewed stated that staff members were nice and did not yell at the children.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred therefore the complaint allegations have been found to be UNSUBSTANTIATED.

No deficiencies were cited at this visit.



Exit interview conducted and report was reviewed with facility representative Director Jill Giles. Notice of site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4