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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701274
Report Date: 08/26/2022
Date Signed: 08/26/2022 05:24:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2022 and conducted by Evaluator Edgar Campana
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220727111150
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701274
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
850
ADDRESS:1394 EAST PALOMAR STREET #210TELEPHONE:
(619) 656-0506
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:88CENSUS: 59DATE:
08/26/2022
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Aimee BoiriTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff handled daycare children in a rough manner.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Edgar Campana conducted an unannounced visit on 08/26/2022 to conclude complaint investigation. LPA met with Director, Aimee Boiri, to discuss above allegation. LPA toured the facility and census was taken. Twelve (12) staff members were present in five classrooms; facility is in complaince with capcity and ratio. This agency has investigated the above listed allegation. Throughout the course of the investigation, LPA conducted interviews with a daycare child, facility staff, and reviewed video recordings.

During interview with daycare child, child indicated that they had been handled in a rough manner by staff. However, statements made by child were inconsistent regarding details of incident and location where incident occured.


See LIC9099-C for conitnuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Edgar Campana
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220727111150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701274
VISIT DATE: 08/26/2022
NARRATIVE
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During interview with facility staff, staff members provided facility procedures for dealing with challenging situations and behavior presented by daycare children. The procedures as stated to LPA are in compliance with regulations. Also, although a child was carried by a staff member, the situation warranted the removal of the child from his current location in order to avoid harm to others. Furthermore, no staff indicated that they had observed a child being handled in a rough manner.

During review of partial video recording of incident, LPA was not able to determine conclusively if child had been handled in a rough manner.

Based on interviews conducted and LPA review of recordings, there is a lack of evidence available to be able to draw definitive conclusions. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore it is determined that the above allegation is UNSUBSTANTIATED.

A copy of this report, along with Appeal Rights (LIC9058 01/16), was given to Director, Aimee Boiri. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Edgar Campana
LICENSING EVALUATOR SIGNATURE:

DATE: 08/26/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2