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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701274
Report Date: 02/03/2025
Date Signed: 02/03/2025 04:09:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Shannan Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241114160905
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701274
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
850
ADDRESS:1394 EAST PALOMAR STREET #210TELEPHONE:
(619) 656-0506
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:88CENSUS: DATE:
02/03/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Director, Aimee BoiriTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff handled day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 2/3/2025, at 3:30 PM, Licensing Program Analyst (LPA) Shannan Williams conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA with met with Director, Aimee Boiri. There were 73 children and 10 staff present at the time of the inspection.

During the course of the investigation, interviews were conducted with the Facility Director, Seven staff members, two school staff members, eight daycare children including child in question, five daycare parents and a witness. Facility roster and video footage were reviewed and obtained and reports were reviewed.
It was alleged that staff handled day care child in an inappropriate manner. It was reported that a Staff 1 (S1) dragged Child 1’s (C1) feet on the ground while twisting and lifting the child up from the (sidewalk/concrete or ground) by the arm. Director and staff disclosed that they did not observe S1 or any staff handle any daycare children in an inappropriate manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Shannan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20241114160905
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701274
VISIT DATE: 02/03/2025
NARRATIVE
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S1 denied the allegation and stated that they would never inappropriately handle any children and they were very confused at the time they were confronted because nothing happened at all even remotely describing what was reported in the allegation; they stated that even C1 was confused by the situation because nothing at all had happened.

LPA reviewed video footage; however, the camera view of the area where the alleged incident occurred was obscured by trees and there was no clear view of the area. The visual portion of the video only displayed the bottom half of C1's body.

The agency has investigated the above allegation. Based on the information gathered during the investigation, there is not enough corroboration and evidence regarding the allegation. Due to conflicting information obtained from interviews, record review and review of video footage, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation is found to be unsubstantiated.

A Notice of Site Visit (LIC 9213) was given to Aimee Boiri and must remain posted for 30 days. Appeal Rights (LIC 9058) was provided. Exit interview conducted and report was reviewed with Director, Aimee Boiri.

SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Shannan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3