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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701275
Report Date: 03/22/2024
Date Signed: 03/26/2024 01:21:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/08/2024 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240108081832
FACILITY NAME:KIDS DEPOT OF OTAY RANCHFACILITY NUMBER:
376701275
ADMINISTRATOR:AIMEE BOIRIFACILITY TYPE:
830
ADDRESS:1394 EAST PALOMAR STREET #210TELEPHONE:
(619) 656-0506
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:44CENSUS: 19DATE:
03/22/2024
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Aimee BoiriTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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9
Staff hit infant
Staff do not follow safe sleep practices
INVESTIGATION FINDINGS:
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9
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12
13
This is an amended version of the report that was created on 3/22/24.

On March 22, 2024, at 8:10 AM, Licensing Program Analysts (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Director, Aimi Boiri regarding the above allegations. LPA advised Director of the purpose of the inspection and conducted a tour of the facility. There were nineteen (19) daycare children and seven (7) staff members present during the inspection.

On 1/8/24, Community Care Licensing (CCL) received a complaint alleging staff hit infant and staff do not follow safe sleep practices. During the course of the investigation interviews were conducted with Director, Assistant Director, 8 daycare parents and 12 staff members. No daycare children were interviewed as they are non-verbal. Director and staff denied the above allegations and stated that staff do not hit children but pat children on their back during nap time. Director and staff stated that they follow safe sleep regulations and do not interfere with sleeping.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240108081832
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS DEPOT OF OTAY RANCH
FACILITY NUMBER: 376701275
VISIT DATE: 03/22/2024
NARRATIVE
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This is an amended version of the report that was created on 3/22/24.

Facility video recordings were reviewed showing staff firmly patting children on their back during naptime, but no indication of children being hit.

Based on a lack of evidence and conflicting information obtained from the interviews and records reviewed, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegations are found to be unsubstantiated.

No deficiencies cited.

A Technical Advisory was issued for 101430 (D) Infant Care Activities.

A copy of this report and appeal rights (LIC 9058) was provided to Director. LPA observed Licensee post LIC9213 – Notice of Site Visit and Director was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Director, Aimi Boiri.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 03/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2