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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701299
Report Date: 10/31/2023
Date Signed: 10/31/2023 09:55:20 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/07/2023 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230907164319
FACILITY NAME:BRIGHT BEGINNINGS LEARNING ACADEMYFACILITY NUMBER:
376701299
ADMINISTRATOR:MICHAELYN RAINNEYFACILITY TYPE:
850
ADDRESS:3219 CLAIREMONT MESA BOULEVARDTELEPHONE:
(858) 886-7736
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:75CENSUS: 25DATE:
10/31/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Michaelyn RainneyTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff is not following facility contract.
INVESTIGATION FINDINGS:
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On 10/31/23 at 9:30 AM Licensing Program Analyst (LPA) Adrian Mangina conducted an unannounced visit for the purpose of delivering the findings regarding the above allegation. LPA met with Director, Michaelyn Rainney. Also present in the center were 25 daycare children in 3 classrooms with 3 teachers and 2 aide. Proper ratios and supervision were observed.

It was reported that facility terminated the contract of child 1 and child 2 without giving proper notice per the contract. LPA reviewed the current facility contract which stipulates a minimum two-week notice before facility can disenroll a child. Witnesses confirmed that child 1 and child 2 were terminated without two weeks’ notice in violation of their own contract. Based on the information obtained during interviews and documentation reviewed it is determined that the facility did terminate the children without proper notice.

continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 51-CC-20230907164319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BRIGHT BEGINNINGS LEARNING ACADEMY
FACILITY NUMBER: 376701299
VISIT DATE: 10/31/2023
NARRATIVE
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LIC809-C

The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. See attached LIC9099D for deficiency cited.

Exit interview conducted and report was reviewed with facility representative, Michaelyn Rainney. A notice of site visit was given to facility representative and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 51-CC-20230907164319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BRIGHT BEGINNINGS LEARNING ACADEMY
FACILITY NUMBER: 376701299
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/07/2023
Section Cited
CCR
101219(f)
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ADMISSION AGREEMENTS:
The licensee shall comply with all terms and conditions set forth in the admission agreement.
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Facility Representative states will amend and submit to LPA admission agreement to outline instances where less than 2 week notice can be given no later than close of business 11/7/23. Staff also states will in future ensure that facility is following admission agreement terms.
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Based on information obtained during interviews and record review Licensee failed to comply with the regulation above as child 1 and child 2 were terminated in violation of admission agreement which posed a potential health, safety or personal right risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/07/2023 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230907164319

FACILITY NAME:BRIGHT BEGINNINGS LEARNING ACADEMYFACILITY NUMBER:
376701299
ADMINISTRATOR:MICHAELYN RAINNEYFACILITY TYPE:
850
ADDRESS:3219 CLAIREMONT MESA BOULEVARDTELEPHONE:
(858) 886-7736
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:75CENSUS: 25DATE:
10/31/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Michaelyn RainneyTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff yelled at day-care children
Staff left a child in a soiled diaper for a long period of time
INVESTIGATION FINDINGS:
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On 10/31/23 at 9:30 AM Licensing Program Analyst (LPA) Adrian Mangina conducted an unannounced visit for the purpose of delivering the findings regarding the above allegations. LPA met with Director, Michaelyn Rainney. Also present in the center were 25 daycare children in 3 classrooms with3 teachers and 1 aide. Proper ratios and supervision were observed.

A complaint was received 9/7/23 alleging that staff #1 yelled at child #1 and child #2 for dumping water and food on a table. LPA conducted interviews of all pertinent individuals associated to the classroom and was unable to locate any witnesses who could corroborate the allegation. Accused staff denied yelling and children were too young to qualify during interviews.

It was alleged that staff left child in a soiled diaper for a long period of time and that the child was banging head due to the soiled diaper. LPA interviewed Director and staff who reported that a written diapering policy

continued on LIC9099-A page 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 51-CC-20230907164319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: BRIGHT BEGINNINGS LEARNING ACADEMY
FACILITY NUMBER: 376701299
VISIT DATE: 10/31/2023
NARRATIVE
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LIC9099-A page 2

requiring that diapers be changed every 90 minutes and at every transition was in place on the date of the
alleged incident. Additionally, personal rights of children regulations require that children not be disturbed
while napping. Interviews revealed that child #1 did have a soiled diaper that was discovered when child woke and was changed immediately. No witnesses were found who could corroborate that child #1 had a soiled diaper before going to sleep.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that there was no evidence found to support the claims that staff yelled at day-care children and staff left a child in a soiled diaper for a long period of time. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegations are found to be Unsubstantiated.

Exit interview conducted and report was reviewed with facility representative, Michaelyn Rainney. Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5