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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701334
Report Date: 04/17/2025
Date Signed: 04/17/2025 09:18:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/27/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250327164746
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTER PRESCHOOLFACILITY NUMBER:
376701334
ADMINISTRATOR:BORJA, LINAFACILITY TYPE:
850
ADDRESS:2860 THUNDER DRIVETELEPHONE:
(760) 295-0870
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:70CENSUS: 22DATE:
04/17/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Lina BorjaTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff hit a day-care child in care.
INVESTIGATION FINDINGS:
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On the above date and time listed, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Director Lina Borja, informing her of the reason for todays visit. LPA toured the facility, conducted census, and verified facility staff and children enrollment. During visit LPA reviewed video footage with Director from 3/27/25.

On March 27th, 2025, Community Care Licensing (CCL) received a complaint alleging that staff hit a day-care child in care.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250327164746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER PRESCHOOL
FACILITY NUMBER: 376701334
VISIT DATE: 04/17/2025
NARRATIVE
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Based on interviews conducted 1 out of 3 staff members stated that as they were directing C1 back to the bathroom they may have accidentally bomped the top of C1s head. Based on video footage, LPA observed C1 walking towards S1 and S1 reaching arm out holding clipboard pointing towards the bathroom, C1 is seen standing underneath the clipboard and the LPA observed S1 bomping C1 on top of the head. LPA did not observe S1 bomping C1 on top of the head with force or malice.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Lina Borja, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Acting Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2