376701336-4-5-2023-10-CC-PBER-CR9RUZ-20230426132041

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701336
Report Date: 04/04/2023
Date Signed: 04/05/2023 10:57:34 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2023 and conducted by Evaluator Courtnee Peebles

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230309141824

FACILITY NAME:	NEXT GENERATION EDUCATIONAL CENTER INFANT		FACILITY NUMBER:	376701336
ADMINISTRATOR:	FIELDS, HEIDE		FACILITY TYPE:	830
ADDRESS:	2860 THUNDER DRIVE		TELEPHONE:	(760) 295-0870
CITY:	OCEANSIDE	STATE: CA	ZIP CODE:	92056
CAPACITY:	30	CENSUS: 26	DATE:	04/04/2023
		UNANNOUNCED	TIME BEGAN:	09:19 AM
MET WITH:	Geralyn Windt		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff did not notify day care childrens parents of incidents in a timely manner

INVESTIGATION FINDINGS:

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On April 04, 2023, at 9:19am PM, Licensing Program Analyst’s (LPA’s), Courtnee Peebles arrived unannounced to Next Generation Educational Center (CCC) and met with director, Geralyn Windt to discuss the investigative finding of the allegation listed above. On April 04, 2023, at 9:19am, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with eleven staff (D, AD, S1, S2,S3,S4,S5,S6,S7,S8,S9,S10).

On March 17, 2023, a complaint was received with multiple allegations stating the CCC Staff did not notify day care children’s parents of incidents in a timely manner. Confidential interviews and employee manual review disclosed parents are being notified of their child’s injuries by telephone and “ouch reports” are being done by the witness of the injury and signed by the director. However, there is no specific time frame the parents are to be notified of their childs injury unless made urgent.

Based on confidential interviews conducted during the investigation the allegation that Staff did not notify day care childrens parents of incidents in a timely manner, is not supported or proven by evidence., the above allegations are unsubstantiated. A copy of this report and appeal rights were given and explained to Director G

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:	DATE: 04/04/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/04/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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