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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701336
Report Date: 03/05/2024
Date Signed: 03/05/2024 10:39:53 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/28/2024 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240228104133
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTER INFANTFACILITY NUMBER:
376701336
ADMINISTRATOR:BORJA, LINAFACILITY TYPE:
830
ADDRESS:2860 THUNDER DRIVETELEPHONE:
(760) 295-0870
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:30CENSUS: 19DATE:
03/05/2024
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Lina BorjaTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff did not ensure that facility has updated evacuation plans.
INVESTIGATION FINDINGS:
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On the above date and time Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of initiating the complaint on the above-referenced allegation. LPA met with Director Lina Borja. LPA toured the facility, conducted census, and verified facility staff and children enrollment. LPA discussed with Director the conclusion of the complaint investigation. The investigation included interviews with the Director.

On February 28th, 2024, Community Care Licensing (CCL) received a complaint alleging that Staff did not ensure that facility has updated evacuation plan. Based on interview with the Director and LPA Messerschmidts observation, LPA was able to corroborate this allegation.

See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20240228104133
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER INFANT
FACILITY NUMBER: 376701336
VISIT DATE: 03/05/2024
NARRATIVE
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It was disclosed that the Director had completed and updated the Emergency Disaster Plan but needed to print and post throughout the center. LPA Messerschmidt walked through facility and observed the posted plan in the infant center not being updated with new Director information and front office copy was missing. Director confirmed that the information that was updated was Director and Assistant Director names.

Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is enough evidence to prove that the alleged violations did occur. Therefore, the allegations are SUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Director, Lina Borja, and a copy was provided. Appeal Rights were discussed and a copy was provided.

A Notice of Site visit was given, Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 10-CC-20240228104133
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER INFANT
FACILITY NUMBER: 376701336
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/05/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/05/2024
Section Cited
CCR
101174(b)(1)
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Disaster and Mass Casualty Plan: (b) The plan shall be subject to review by the Department and shall include: (1) Designation of administrative authority and staff assignments.
This was not met as evidenced by,
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During visit Director printed updated Disaster Plan and posted throughout center.
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Based on observation and DIrector interview infant room and front office did not have an updated Disaster Plan with new Directors information. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3