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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701362
Report Date: 02/17/2023
Date Signed: 02/17/2023 04:11:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2022 and conducted by Evaluator Selina Siao
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20221213143052
FACILITY NAME:READY SET GROW INFANTFACILITY NUMBER:
376701362
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
830
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:24CENSUS: 23DATE:
02/17/2023
UNANNOUNCEDTIME BEGAN:
01:31 PM
MET WITH:Jenni GonzalezTIME COMPLETED:
04:40 PM
ALLEGATION(S):
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Staff are not taking universal precautions for daycare children while in care

INVESTIGATION FINDINGS:
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On 02/17/2023 at 1:31pm, Licensing Program Analyst (LPA) Selina Siao conducted an unannounced inspection to deliver the above complaint findings. The initial inspections was conducted on 12/19/2022 and 01/23/2023. Upon arrival, LPA Siao met with Director Jenni Gonzalez to gather census for the infant classrooms. Throughout the course of investigation, interviews were conducted with several staff members and several day care parents. Based on information gathered, staff does not wash hands with soap and water before each diaper change because they were changing gloves after each diaper changing, therefore the above allegation is substantiated.
See LIC9099D for citation issue.

Provided appeal rights and Notice of Site visit must remain posted for 30 days.



Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20221213143052
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: READY SET GROW INFANT
FACILITY NUMBER: 376701362
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/17/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/24/2023
Section Cited
CCR
101438.1(b)
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Infant Care General Sanitation
Each caregiver shall wash his/her hands with soap and water before each feeding and after each diaper change. This requirement is not met as evidence by:
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Director stated that she will provide the regulation information to all staff members that works with infants. She will submit a copy of the agenda along with the staff members
sign in sheet to LPA no later than 2/24/2023.
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Per interview with staff members, staff does not wash hands with soap and water before each diaper change because they were changing gloves after each diaper changing. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2022 and conducted by Evaluator Selina Siao
COMPLAINT CONTROL NUMBER: 51-CC-20221213143052

FACILITY NAME:READY SET GROW INFANTFACILITY NUMBER:
376701362
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
830
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:24CENSUS: 23DATE:
02/17/2023
UNANNOUNCEDTIME BEGAN:
01:31 PM
MET WITH:Jenni GonzalezTIME COMPLETED:
04:40 PM
ALLEGATION(S):
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Staff did not keep the facility free from an outbreak
INVESTIGATION FINDINGS:
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On 02/17/2023 at 1:31pm, Licensing Program Analyst (LPA) Selina Siao conducted an unannounced inspection to deliver the above complaint findings. The initial inspections was conducted on 12/19/2022 and 01/23/2023. Upon arrival, LPA Siao met with Director Jenni Gonzalez to gather census for the infant classrooms. Throughout the course of investigation, interviews were conducted with several staff members and several day care parents. Staff members stated that they clean the toys every time a child use it and the children don’t share the toys. They give one toy to each child due to COVID as they are trying to keep everyone safe. Based on information gathered, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The above allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3