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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701362
Report Date: 10/10/2023
Date Signed: 10/10/2023 04:54:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2023 and conducted by Evaluator Selina Siao
COMPLAINT CONTROL NUMBER: 51-CC-20230721104808
FACILITY NAME:READY SET GROW INFANTFACILITY NUMBER:
376701362
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
830
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:24CENSUS: 16DATE:
10/10/2023
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Jenni Gonzalez and Zina RabinovichTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff inappropriately handled infant- On 07/20/2023, a staff member covered an infant's mouth for a couple second as the infant was crying.
INVESTIGATION FINDINGS:
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On 10/10/2023 at 12:20pm, Licensing Program Analysts (LPAs) Selina Siao and Renita Rodriguez conducted an unannounced inspection to deliver the above complaint finding. The initial inspection was conducted on 07/24/2023. Upon arrival, LPAs met with Director Jenni Gonzalez and conducted a tour of the classrooms to gather census. Appropriate ratios were observed in both of the infant rooms. Throughout the course of investigation, interviews were conducted with several staff members and several day care parents. Based on the information obtained, on 07/20/2023, a staff member covered an infant's mouth for a couple seconds as the infant was crying. There are several witnesses that observed the incident. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be substantiated. California Code of Regulations, 101223(3) is cited on the attached LIC 9099D.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20230721104808
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: READY SET GROW INFANT
FACILITY NUMBER: 376701362
VISIT DATE: 10/10/2023
NARRATIVE
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LPA Selina Siao informed facility representatives that this report dated 10/10/23 document one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Selina Siao informed the facility representatives to provide a copy of this licensing report dated 10/10/23 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report.

A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. The Notice of Site Visit was provided, and it must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representatives.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20230721104808
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: READY SET GROW INFANT
FACILITY NUMBER: 376701362
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/10/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/11/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights:
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement is not met as evidence by:
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Facility representative Zina Rabinovich stated that a warning was issued to the staff after the incident and the staff understands that this or similar incident shall not happen again.
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On 07/20/2023, a staff member covered an infant's mouth for a couple seconds as the infant was crying. This incident was observed by several individuals. This poses an immediate health and safety risk to clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:

DATE: 10/10/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3