376701362-3-1-2024-51-CC-TDAL-D352WN-20240306164549

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701362
Report Date: 03/01/2024
Date Signed: 03/01/2024 02:51:49 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/05/2024 and conducted by Evaluator Selina Siao

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20240105140334

FACILITY NAME:	READY SET GROW INFANT		FACILITY NUMBER:	376701362
ADMINISTRATOR:	JENNI GONZALEZ		FACILITY TYPE:	830
ADDRESS:	728 PEPPER DRIVE		TELEPHONE:	(619) 448-4585
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92021
CAPACITY:	24	CENSUS: 14	DATE:	03/01/2024
		UNANNOUNCED	TIME BEGAN:	12:25 PM
MET WITH:	Jenni Gonzalez		TIME COMPLETED:	01:45 PM

ALLEGATION(S):

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Day care child sustained multiple injuries due to staff neglect.
Staff handled day care child in a rough manner.
Staff are not following day care child's needs and service plan.
Staff are not inspecting day care children for illness.

INVESTIGATION FINDINGS:

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On 3/1/2024 at 12:25pm, Licensing Program Analysts (LPAs) Selina Siao and Martha Avila conducted an unannounced inspection for the complaint received on 01/05/2024 for the purpose of delivering findings on the above reference allegations. LPA Siao conducted the initial inspection at the facility on 01/09/2024. LPAs conducted a tour of the two infant classrooms and appropriate ratios were observed. Throughout the course of investigation, interviews were conducted with several staff members and several daycare parents. Staff members said that they are unsure how the day care child sustain the bruises and that it may be from the bucket seats or infant seat. LPA inspected the infant equipment, and the equipment appears to be in good repairs. Staff members that were interviewed stated that they cannot force a child to nap or eat at the facility therefore the infants might not always have the same schedules. The staff and parents that were interviewed did not collaborate with the above allegations. Based on information obtained, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred. No citation was issued. Facility was advised to post the Notice of Site Visit and that failure to keep it posted will result in $100 civil penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Selina Siao
LICENSING EVALUATOR SIGNATURE:	DATE: 03/01/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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