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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701363
Report Date: 09/16/2021
Date Signed: 09/16/2021 09:55:43 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2021 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20210624102648
FACILITY NAME:READY SET GROW PRESCHOOLFACILITY NUMBER:
376701363
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
850
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:49CENSUS: 31DATE:
09/16/2021
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
10:05 AM
ALLEGATION(S):
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A staff member pinched and poked a daycare child.
INVESTIGATION FINDINGS:
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On 9/16/21 at 9:10 a.m. Licensing Program Analyst’s (LPA’s) Leilani Curtis and Jennifer Lott conducted an unannounced inspection to deliver the findings on the complaint allegation referenced above. Upon arrival LPA’s met with Director Jenni Gonzalez and proceeded to tour the facility. There were 31 children present with 4 staff members. Appropriate ratios were observed. Staff members have the required background clearances.

The initial complaint investigation was conducted by LPA Curtis and LPA Lott on 6/30/2021. Throughout the course of investigation interviews were conducted with the licensee, complainant, several parents, employees and children. Facility records and photographs were obtained and reviewed. Based on the information obtained the above allegation is deemed unsubstantiated which means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies are cited.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20210624102648
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
VISIT DATE: 09/16/2021
NARRATIVE
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An exit interview was conducted with Director Gonzalez and Appeal Rights (LIC 9058 1/16) were discussed. A printed copy of this report as well as a printed copy of the appeal rights were provided to the director at the conclusion of the inspection. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA’s observed the director post notice of site visit.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 09/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2