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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701363
Report Date: 01/27/2026
Date Signed: 01/27/2026 11:05:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20251120122830
FACILITY NAME:READY SET GROW PRESCHOOLFACILITY NUMBER:
376701363
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
850
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:0CENSUS: 0DATE:
01/27/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff left child soiled in feces for an extended period of time
Staff are not ensuring children's personal belongings
INVESTIGATION FINDINGS:
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On 01/27/2026 at 10:00AM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection to deliver findings on complaint received on 11/20/2025 regarding the above allegations. LPA met with Director Jenni Gonzalez and discussed reason for visit. This facility has been closed as of 12/24/2025 due to a change of ownership, therefore there was no staff or children under this facility at the time of inspection.

Based on LPA observations, interviews and documentation, no violations were found. Staff, parents, and one child interviewed did not express any concerns about the hygiene, times of diaper changes, or potty times of children in the facility. LPA observed enough cubbies for children’s personal belongings, and all parents and staff interviewed shared the same procedures that are followed in the facility to ensure that there are always enough dry clothes, wipes and diapers for each child. Facility staff reviewed with LPA how storage is maintained to avoid the mix of children’s personal belongings. Due to all the information gathered, there was not enough evidence to support the claims mentioned. (cont. on LIC9099C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20251120122830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
VISIT DATE: 01/27/2026
NARRATIVE
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Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove that the alleged violations occurred. Therefore, the above allegations are found to be Unsubstantiated. No deficiencies were issued during this inspection. Exit interview conducted and report was reviewed with Director Jenni Gonzalez. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2