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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701363
Report Date: 07/23/2025
Date Signed: 07/23/2025 04:04:50 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20250620152855
FACILITY NAME:READY SET GROW PRESCHOOLFACILITY NUMBER:
376701363
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
850
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:49CENSUS: 35DATE:
07/23/2025
UNANNOUNCEDTIME BEGAN:
09:46 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
10:30 PM
ALLEGATION(S):
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Facility is operating out of ratio.
INVESTIGATION FINDINGS:
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On 07/23/2025 at 10:01am, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced initial complaint inspection regarding the above allegation. LPA met with Director Jenni Gonzalez, and discussed the reason for the visit. During today’s inspection LPA took census of the facility, interviewed director and reviewed teacher files.
The following ratios were observed:
-Owls, 17 children with 1 qualified teacher and 1 aid without credits.
-Racoons, initially had 10 children with 1 fully qualified teacher, then Teacher Rita brought in 5 children from the Owls into the Racoons.
-Foxes, 8 children and 1 qualified teacher.

It was alleged that the facility is operating out of ratio. Based on LPA’s observations during inspection, the Owls classroom had 17 children with 1 fully qualified teacher and 1 aid without any Child Development credits, making the classroom out of ratio. The correct ratio to have would be 1 teacher and 1 aid to15 children when the teacher aid does not have any credits. (CONT ON LIC 9099D)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250620152855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
VISIT DATE: 07/23/2025
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the Type B deficiency is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with Director Jenni Gonzalez. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20250620152855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/23/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/30/2025
Section Cited
CCR
101216.3(b)(1)
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101216.3(b) Teacher-Child Ratio
(b) The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance...This requirement was not met as evidenced by:
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Director stated that some teachers might be switched and aids will be encouraged to get Child Development credits. On the meantime, director stated that preschool staff will be reminded of correct ratios. Director stated that staff will sign and date a document where they are reminded of correct ratios.
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Based on LPA's observation and record review, a Fully qualified teacher and a teacher aid with no Child Development credits, were observed providing care for 17 children in the playground. This poses a potential risk for the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3