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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701363
Report Date: 08/20/2025
Date Signed: 08/20/2025 04:51:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2025 and conducted by Evaluator Nancy Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20250818224921
FACILITY NAME:READY SET GROW PRESCHOOLFACILITY NUMBER:
376701363
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
850
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:49CENSUS: DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
08:42 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
01:03 PM
ALLEGATION(S):
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9
1. Staff do not properly maintain the facility.
2. Staff allow the daycare children to be exposed to harmful material.
INVESTIGATION FINDINGS:
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On 8/20/2025, Licensing Program Analyst (LPA), Nancy Diaz conducted an unannounced visit to initiate an investigation for the complaint received on 8/18/2025, regarding the above allegations. LPA Diaz met and conducted a tour with Jenni Gonzalez, Site Director. Observed present today were 26 preschool children in 3 classrooms supervised by 5 staff. LPA Diaz interviewed 15 staff and licensee, Zina Rabinovich.
Based on the information received, LPA Diaz has determined that the facility was not properly maintained and that the children have been exposed to the A/C runoff in the play area. LPA also observed paint that were chipping off in the boy's bathroom, infant room, pre-k room and outside areas. LPA also observed uneven play area (turf); cracks on concrete area and (plastic) materials that could pose tripping hazzards to children at play.
The allegations are valid because the preponderance of the evidence has been met, therefore, the above allegations are found to be substantiated. CCR, Title 22, Div. 12 are being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and it must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director and facility representative. Appeal rights was also given.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2025 and conducted by Evaluator Nancy Diaz
COMPLAINT CONTROL NUMBER: 51-CC-20250818224921

FACILITY NAME:READY SET GROW PRESCHOOLFACILITY NUMBER:
376701363
ADMINISTRATOR:JENNI GONZALEZFACILITY TYPE:
850
ADDRESS:728 PEPPER DRIVETELEPHONE:
(619) 448-4585
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:49CENSUS: DATE:
08/20/2025
UNANNOUNCEDTIME BEGAN:
08:42 AM
MET WITH:Jenni GonzalezTIME COMPLETED:
01:03 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
1. Staff do not provide adequate food service.
2. Staff do not properly inspect daycare children for illness.
INVESTIGATION FINDINGS:
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On 8/20/2025, Licensing Program Analyst (LPA), Nancy Diaz conducted an unannounced visit to initiate an investigation, for the complaint received on 8/18/2025, regarding the above allegations. LPA Diaz met and conducted a tour with Jenni Gonzalez, Site Director. Observed present today were 26 preschool children in 3 classrooms supervised by 5 staff. LPA Diaz interviewed 15 staff and licensee, Zina Rabinovich.
LPA observed lunch served today consisting of quesadilla, grapes, diced carrots and 2% milk. Sufficient quantity of food was served.
Based on information obtained it was determined that the allegations were unsubstantiated.
Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be unsubstantiated. Exit interview conducted and report was reviewed with the facility representatives. A notice of site visit was given and must remain posted for 30 days.
There were no deficiencies cited today.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 51-CC-20250818224921
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/01/2025
Section Cited
CCR
101238.2(d)(1)
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OUTDOOR ACTIVITY SPACE. The surface of the outdoor activity space shall be maintained: (1) In a safe condition for the activities planned.

This requirement was not met as evidenced by:
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Ms. Gonzalez is going to contact the owner of the property and notify them about the deficiencies. Ms. Gonzalez will notify the LPA when corrections are completed, no later than 9/1/2025.
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Based on LPA's observation and interview with staff, there were tripping hazzards in the play area with uneven ground (turf); plastic borders that are worn out; cracks on the concrete area that poses tripping hazards.
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Type B
09/01/2025
Section Cited
CCR
101238(a)
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BUILDINGS AND GROUNDS.
(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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Ms. Gonzalez is going to contact the owner of the property and notify them about the deficiencies. Ms. Gonzalez will notify the LPA when corrections are completed, no later than 9/1/2025.
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Based on LPA's observation and interview with staff LPA observed paint that were chipping off the inside walls; boys bathroom; infant room; pre-k room and outside play areas. This poses a potential risk to children's health if ingested or inhaled.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 51-CC-20250818224921
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: READY SET GROW PRESCHOOL
FACILITY NUMBER: 376701363
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/20/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/01/2025
Section Cited
CCR
101223(a)(2)
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7
PERSONAL RIGHTS.
(a) The licensee shall ensure that each child is accorded the following personal rights:
To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met as evidenced by
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Ms. Gonzalez is going to contact the owner of the property and notify them about the deficiencies. Ms. Gonzalez will notify the LPA when corrections are completed, no later than 9/1/2025.
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Based on LPA's interviews with staff, children stood and played under the A/C unit that has dripping water runoff from
A/C in the play area. Staff have been standing directly under the A/C unit to prevent this from happening. Director has installed a bucket tied to the unit to catch water runoff. This is a temporary fix.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Nancy Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4