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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701378
Report Date: 06/26/2025
Date Signed: 06/27/2025 04:38:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2025 and conducted by Evaluator Mahjoba Mohsini
COMPLAINT CONTROL NUMBER: 51-CC-20250610084822
FACILITY NAME:COZY CUBS INC.FACILITY NUMBER:
376701378
ADMINISTRATOR:ELIZABETH HANNFACILITY TYPE:
850
ADDRESS:2291 MAIN STREETTELEPHONE:
(760) 787-0612
CITY:RAMONASTATE: CAZIP CODE:
92065
CAPACITY:78CENSUS: 29DATE:
06/26/2025
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Elizabeth HannTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Aides do not have the required qualifications
Staff do not keep daycare at a comfortable temperature
Staff are not sufficiently supervising children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 6/26/2025 at 8:10 AM, Licensing Program Analyst (LPA) Mahjoba Mohsini conducted an unannounced inspection to deliver findings regarding the above allegations. Upon arrival, LPA met with Director Elizabeth Hann. LPA observed the Grizzly Bears classroom, there were12 children with one teacher Mrs Nancy C. and one aid, Layla F. In the Polar Bears class, there were 8 children with one teacher, Brianna C. and one aid, Jonnie G. In the Teddy Bears classroom there were 9 children with one teacher (director), Elizabeth H. and 1 aid, Brenda F. Appropriate ratios were met.
LPA interviewed staff, parents, and children; reviewed relevant records; and observed the facility environment.
During the visit, the temperature inside the facility was not uncomfortably hot. Cooling measures such as air conditioning and fans were in place, and children did not appear in distress. Staff did not express concerns about temperature or supervision. Parents did not express major concerns regarding temperature and supervision, however, the situations could have occurred while parents weren't present.
Staff described supervision practices as maintaining close proximity and clear visual observation of children. LPA observed adequate supervision during the visit. Based on record reviews and responsibilities, teacher's aides meet qualifications
Based on the information obtained, there is insufficient evidence to prove the allegations occurred. Therefore, all three allegations are determined to be unsubstantiated. This means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove a violation occurred.
An exit interview was conducted with Director Elizabeth Hann. The report was reviewed and provided. Appeal Rights were discussed and issued, and a Notice of Site Visit was provided and must remain posted for 30 days.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 06/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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