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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701400
Report Date: 10/13/2025
Date Signed: 11/17/2025 02:59:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250808110204
FACILITY NAME:MEDINA LEARNING CENTERFACILITY NUMBER:
376701400
ADMINISTRATOR:ANAB HADEFACILITY TYPE:
850
ADDRESS:6064 UNIVERSITY AVENUETELEPHONE:
(619) 906-4177
CITY:SAN DIEGOSTATE: CAZIP CODE:
92115
CAPACITY:39CENSUS: 5DATE:
10/13/2025
UNANNOUNCEDTIME BEGAN:
08:39 AM
MET WITH:Izhar MohamedTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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Staff do not prevent children from exiting facility.
Staff did not ensure that child was supervised at all times.
INVESTIGATION FINDINGS:
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On 10/13/25 at 8:39 a.m. Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced visit for the complaint received on 8/8/25 for the purpose of delivering findings on the above reference allegations. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. LPA met with Director Izhar Mohamed. Ratios observed: 5 children and 2 staff.

Based on the information obtained during interviews, on 7/28/25, while children were playing outisde, one child C1 opened a door that leads from the play area to the parking lot. This door is an exit from the facility. At the time, there was one staff member supervising four children. The staff member noticed the child immediately and quickly retrieved them before the child was able to take more than 2 to 3 steps out of the door. The child was brought back safely.

THIS IS AN AMENDED REPORT DELIVERED 11/17/25

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20250808110204
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MEDINA LEARNING CENTER
FACILITY NUMBER: 376701400
VISIT DATE: 10/13/2025
NARRATIVE
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THIS IS AN AMENDED REPORT DELIVERED 11/17/25

There were 2 reported incidents involving C1 exiting the facility. LPA was able to confirm 1 incident per interviews obtained.

Incident regarding a child going to get a balloon was investigated. Per interviews, staff was present in the room when child walked to the hallway located in the center and the child was not unsupervised. Per interviews this incident was not able to be confirmed.

The allegations are valid because the preponderance of the evidence has been met, therefore, the above allegations are found to be Substantiated. California Code of Regulations, (Title 22, Division 12, Chapter number 1) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Director is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director Izhar Mohamed.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20250808110204
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MEDINA LEARNING CENTER
FACILITY NUMBER: 376701400
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/27/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision(a)The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without supervision of a teacher at any time....
This requirement is not met as evidenced by:
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Director states staff members were verbally spoken to on 8/7/25 and have been provided with instructions to ensure the supervision and safety of the children during outdoor activities. Staff will be stand by or near the door that provides exit to the parking lot during outdoor activities. Staff will call for
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Based on interviews the facility did not ensure supervision of child C1, as child was able to push open an exit door leading to a parking lot, which posed a potential Health, Safety or Personal Rights risks to persons in care.
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support as needed to available staff as needed to ensure the supervision of the children during outdoor activities. Director wil conduct meeting with staff on 10/24/25 regarding supervision & provide LPA with training materials, a signed sheet to include all staff members present.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3