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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701404
Report Date: 01/07/2026
Date Signed: 01/07/2026 04:38:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2025 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20251106143129
FACILITY NAME:PLAYHOUSE PRESCHOOL INFANT CENTERFACILITY NUMBER:
376701404
ADMINISTRATOR:ZELINDABETH GARCIA PORTILLFACILITY TYPE:
830
ADDRESS:6545 BALBOA AVENUE, SUITE BTELEPHONE:
(858) 279-2009
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:43CENSUS: 8DATE:
01/07/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Zelindabeth GarciaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Staff did not feed child while in care
INVESTIGATION FINDINGS:
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On 01/07/2026 at 2:15 PM, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced inspection to deliver findings on a complaint received on 11/06/2025, with above allegation. Upon arrival, LPA was greeted by Director Zelindabeth Garcia and toured the facility. A total of 8 children and 4 staff including the director were observed with appropriate capacity and ratios and all staff have been fingerprinted, cleared and associated to the facility. During inspection, sign-in and sign-out sheets were reviewed for the month of October of 2024 and 1 staff was interviewed.

It was alleged that staff did not feed an infant that was enrolled in the facility on late 2024. Based on file review, observations and staff and parent interviews, it is unknown if the involved child was not fed. None of the 11 people interviewed shared any concerns pertaining to the allegation and back in 2024, the facility used to document feeding details on manual Daily Reports that were issued to the parents at the end of the day, therefore there is no documentation saved by the facility that would share details on feeding schedules or food quantities fed to the children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20251106143129
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: PLAYHOUSE PRESCHOOL INFANT CENTER
FACILITY NUMBER: 376701404
VISIT DATE: 01/07/2026
NARRATIVE
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Although the allegation could have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. No deficiencies were sited during this inspection. Exit interview conducted and report was reviewed with Director Zelindabeth Garcia. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2