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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701404
Report Date: 08/23/2024
Date Signed: 08/23/2024 02:17:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2024 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20240702093413
FACILITY NAME:PLAYHOUSE PRESCHOOL INFANT CENTERFACILITY NUMBER:
376701404
ADMINISTRATOR:RUBY TOVARFACILITY TYPE:
830
ADDRESS:6545 BALBOA AVENUE, SUITE BTELEPHONE:
(858) 279-2009
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:43CENSUS: DATE:
08/23/2024
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Ruby TovarTIME COMPLETED:
02:45 PM
ALLEGATION(S):
1
2
3
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5
6
7
8
9
1. Infant sustained unexplained injuries while in care
2. Staff do not provide adequate care and supervision
3. Staff do not ensure reporting requirements are followed
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/23/24 at 2:00 PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection to deliver findings regarding the above allegations from complaint dated 7/2/24. LPA Sutherland met with Director Rubi Tovar. 16 children and 6 staff memebrs were present. The Department fully investigated the above allegations and obtained information from interviews with reporting party, parents, staff members and Director. Based upon this information, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred at this facility and are therefore UNSUBSTANTIATED. An exit interview was conducted with the Direcotr A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) were provided along with the report (LIC9099) to the Director . LPA Sutherland observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 08/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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