376701412-3-23-2026-20-CC-RGOU-DTL22E-20260428170035

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701412
Report Date: 03/23/2026
Date Signed: 03/23/2026 02:17:57 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2026 and conducted by Evaluator Victoria Felix

COMPLAINT CONTROL NUMBER: 20-CC-20260204194151

FACILITY NAME:	LITTLE ANGELS ACADEMY		FACILITY NUMBER:	376701412
ADMINISTRATOR:	DARLENE MARENTES		FACILITY TYPE:	850
ADDRESS:	3078 L STREET		TELEPHONE:	(619) 458-9553
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	50	CENSUS: 37	DATE:	03/23/2026
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Darlene Marentes		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Day care child sustained an injury due to staff neglect
Staff are not adequately supervising day care children

INVESTIGATION FINDINGS:

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On 03/23/2026 at 11:00 a.m., Licensing Program Analyst (LPA) Victoria Felix conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Director Darlene Marentes, explained the purpose of the inspection, and conducted a tour of both the indoor and outdoor areas of the facility. The Director, along with five staff and 32 children, were present during the inspection.

During the course of the investigation, LPA conducted interviews with the Director, staff members, and daycare parents. The facility roster and other relevant documents pertaining to the investigation were obtained and reviewed.

It was alleged that on 2/2/2026, Child #1 (C1) sustained an injury due to staff neglect. Facility staff denied the allegation. Staff #1 (S1) and Staff #2 (S2) stated that C1 has not yet developed stable balance and tends to fall easily. They also reported that they routinely check to ensure C1’s shoes are properly secured and have spoken with the parent, who confirmed that C1 has not reached his full balance when walking.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20260204194151

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LITTLE ANGELS ACADEMY	FACILITY NUMBER: 376701412
	VISIT DATE: 03/23/2026

NARRATIVE

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This is an amended version of the original report created on 3/23/2026.

It was also alleged that on 2/6/26, Staff #2 (S2) and other staff members were not adequately supervising daycare children. Facility staff denied the allegation, stating that proper supervision is consistently maintained in all areas of the facility and that required teacher-child ratios are maintained in compliance. Staff further explained that tablets are used to communicate with parents and provide updates on children’s daily activities, and that personal cellphone use is limited to emergency situations only. LPA did not interview the children in RM#1, as they non-verbal. Parents who were interviewed expressed a high level of satisfaction with the care provided by the licensee and reported no concerns.

Due to conflicting information obtained throughout the course of the investigation and the lack of witnesses to the alleged incident, the LPA was unable to determine whether the allegation occurred. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are deemed UNSUBSTANTIATED.

An exit interview was conducted, and the report was reviewed with the licensee, Darlene Marentes. A Notice of Site Visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 04/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026

LIC9099 (FAS) - (06/04)

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