376701431-12-9-2025-20-CC-TVUU-DPG65R-20251217193047

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701431
Report Date: 12/09/2025
Date Signed: 12/09/2025 03:54:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2025 and conducted by Evaluator Vicky Williamson

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20250924102209

FACILITY NAME:	ADVENTURE POINT EARLY LEARNING CENTER		FACILITY NUMBER:	376701431
ADMINISTRATOR:	CYNTHIA QUINTANA		FACILITY TYPE:	850
ADDRESS:	1805 EAST 17TH STREET		TELEPHONE:	(303) 968-4321
CITY:	NATIONAL CITY	STATE: CA	ZIP CODE:	91950
CAPACITY:	60	CENSUS: 21	DATE:	12/09/2025
		UNANNOUNCED	TIME BEGAN:	02:25 PM
MET WITH:	Cynthia Quintana		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

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Staff do not provide adequate supervision of the daycare children

INVESTIGATION FINDINGS:

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On December 9, 2025, at 2:25PM, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Facility Representative, Cynthia Quintana. LPA accompanied by Facility Representative toured the facility. There were 21 children present with three staff members.

During the course of the investigation, interviews were conducted with Facility Representative, staff members, daycare children and daycare parents. Daycare child in question declined to be interviewed. Facility roster, facility sign in/sign out sheets, incident reports and related documentation were reviewed and obtained. Staff and children files were also reviewed.

It was alleged that staff do not provide adequate supervision of the daycare children. Facility Representative and staff members denied the allegation. Facility Representative and staff stated that daycare children are always supervised. See LIC 9099C Continuation...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20250924102209

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ADVENTURE POINT EARLY LEARNING CENTER	FACILITY NUMBER: 376701431
	VISIT DATE: 12/09/2025

NARRATIVE

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Facility Representative and staff stated there are always two staff members visually supervising the children in the classroom and on the playground. Facility Representative and staff members stated they they are positioned in different areas of the classroom, and walk around the classroom to monitor the children while they are engaging in activities.

A staff member acknowledged that on or about September 17, 2025, she observed that daycare child in question was accidentally hit on the cheek with by another daycare child. Staff member stated that daycare child in question and the other daycare child were playing with a toy phone. Facility Representative and staff member stated that blood was observed on the outside of the child’s lip, first aid was applied and attempts to contact the child’s authorized representative were made. The staff member stated that she was present in the classroom during the time of the incident; however, was not close enough to intervene.

Based on interviews conducted there were no disclosures that corroborated that staff do not provide adequate supervision of the daycare children. Due to conflicting interview statements, the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies cited. A notice of site visit (LIC 9213) was given to Facility Representative, Cynthia Quintana, and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. LPA observed LIC 9213 was posted. Appeal Rights (LIC 9058) was provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:	DATE: 12/09/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/09/2025

LIC9099 (FAS) - (06/04)

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