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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701439
Report Date: 01/23/2023
Date Signed: 01/24/2023 12:18:16 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/03/2022 and conducted by Evaluator Annette Sutherland
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20221103122403
FACILITY NAME:CHILDREN'S CHOICE LEARNING CONNECTIONFACILITY NUMBER:
376701439
ADMINISTRATOR:VICTORIA DEDEAUXFACILITY TYPE:
830
ADDRESS:350 PRESCOTT AVENUETELEPHONE:
(619) 499-7524
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:18CENSUS: 14DATE:
01/23/2023
UNANNOUNCEDTIME BEGAN:
12:02 PM
MET WITH:Victoria DedeauxTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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1. Staff did not properly report an incident involving a day-care child
2. Staff did not provide adequate supervision to a day-care child

INVESTIGATION FINDINGS:
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On 1/24/23 @ 12:02 PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with the director Victoria Dedeaux and Assitant Director Bertha Tapia and toured the facility. Infant room census was 12 and 5 staff members. During our tour, LPA observed appropriate ratios and capacity. Based upon staff and witness interviews, facility documents and photographs reviewed the above allegations are substantiated. Investigation conducted found that on 11/1/22 parent noticed mark on child’s face at pick up and when asked, staff did not seem to know what happened. In addition, parent was not provided with a truthful incident report.

See LIC 809D for Type A & B deficiencies.

Based on evidence gathered, the above allegations are substantiated. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and parents/guardians of children newly enrolled at the facility during the next 12 months. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement must be placed in the child's file for verification.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20221103122403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701439
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/25/2023
Section Cited
CCR
101429(1)
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101429 Responsibility for Providing Care and Supervision for Infants (a) In addition to Section 101229, the following shall apply:
(1) Each infant shall be constantly supervised and under direct visual observation and supervision by a staff person at all times. This requirement was not met as evidenced by…

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Director provided written plan and meeting agenda for staff supervision training that was taken on 11/29/22.
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Based upon facility documents, photos and interviews with multiple parties, the licensee was unable to explain injury. Did not ensure care and supervision necessary to prevent child from sustaining injuries while in care which poses an immediate risk to the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 51-CC-20221103122403
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701439
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/24/2023
Section Cited
CCR
101226(a)(2)
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101226 Health related Services. (a) The licensee shall immediately notify the child's authorized representative if the child becomes ill or sustains an injury more serious than a minor cut or scratch.......(2) In the case of less serious injuries including, but not limited to, minor cuts, scratches and bites from other children requiring assessment and/or administration of first aid by staff, the licensee shall document the injury in the child's record and notify the child's authorized representative of the nature of the injury when the child is picked up from the center. This requirement was not evidenced by....
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All staff have been trained on reporting requirements. Deficiency was cleared on 11/29/23 and POC letter was provided.
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Based upon facility documents, Director and RP testimony incident was not reported properly. Which posses a potential health , safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Cuddy
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3