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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701439
Report Date: 08/04/2023
Date Signed: 08/07/2023 07:41:16 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/06/2023 and conducted by Evaluator Jennifer Lott
COMPLAINT CONTROL NUMBER: 51-CC-20230606135112
FACILITY NAME:CHILDREN'S CHOICE LEARNING CONNECTIONFACILITY NUMBER:
376701439
ADMINISTRATOR:VICTORIA DEDEAUXFACILITY TYPE:
830
ADDRESS:350 PRESCOTT AVENUETELEPHONE:
(619) 499-7524
CITY:EL CAJONSTATE: CAZIP CODE:
92020
CAPACITY:18CENSUS: 12DATE:
08/04/2023
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Director, Victoria Dedeaux TIME COMPLETED:
11:25 AM
ALLEGATION(S):
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Infant bitten multiple times by another infant in care.
INVESTIGATION FINDINGS:
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On 08/04/2023 at 10:00am, Licensing Program Analyst (LPA) Jennifer Lott conducted an unannounced Complaint Investigation. LPA was greeted at the front of the facility by Director, Victoria Dedeaux and was granted entry after identifying herself and disclosing the reason for her visit. The purpose of LPA's visit was to deliver findings for the complaint investigation visit conducted on 06/09/2023.

It is alleged that an infant was bitten multiple times by another infant in care. On or about 05/01/2023, child #1 (C1) started attending day care and was placed in the infant room. Interviews revealed that during the first week of care, C1 not only had scratched staff, but had pushed child #2 (C2). Then C1 hit and scratched child #3 (C3) on three separate occasions. C1 then started biting child #4 (C4).
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20230606135112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701439
VISIT DATE: 08/04/2023
NARRATIVE
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C4 was bit on the face, head, neck and above the eyebrow. Interviews confirmed that C1 bit C4 daily and continued for two (2) to three (3) weeks. During that time, staff documented the incidents, yet nothing was done to protect C4 from the daily attacks. Staff drafted a behavior plan, but the plan was never implemented because C1's parent refused to sign the document.

This agency has investigated the complaint, an infant was bitten multiple times by another infant in care. Based on the information obtained during interviews, observations and documentation reviewed, the preponderance of evidence standard has been met, therefore the above allegation is valid and found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Dedeaux.

LPA Lott, informed Director Dedeaux that this report dated 08/04/2023 documents one (1) type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety and personal rights of children in care.

Also, LPA Lott, informed Director, Dedeaux to provide a copy of this licensing report dated 08/04/2023 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of licensing Report (LIC 9224) or other written statement, must be placed in the child’s file for verification.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20230606135112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376701439
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/04/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/05/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights - – “ …to be free from corporal or unusual punishment, infliction of pain, humiliation…”
This requirement is not met as evidenced by:

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Director states that they will revise their current behavorial/biting policy and submit a revised version to LPA. Director will also provide training to staff and subit a sign in sheet for the training by POC date via fax or email.
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Based on interviews, the licensee did not protect C4 and other children from daily infliction of pain caused by C1 which poses an immediate health safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3