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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701449
Report Date: 05/10/2022
Date Signed: 05/10/2022 02:52:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2022 and conducted by Evaluator Casey Gulley
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220118094941
FACILITY NAME:KINDER MISSION DAY CARE CENTERFACILITY NUMBER:
376701449
ADMINISTRATOR:JULIA DUKEFACILITY TYPE:
850
ADDRESS:3003 A STREETTELEPHONE:
(619) 915-6999
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:75CENSUS: 62DATE:
05/10/2022
UNANNOUNCEDTIME BEGAN:
10:52 AM
MET WITH:Julia DukeTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility not following COVID reporting requirements.
INVESTIGATION FINDINGS:
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On 5/10/22 at 10:50 a.m., Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection regarding the above allegation. LPA met with Director and discussed the purpose for the visit. LPA toured the facility with Director. LPA observed 62 children in care and 13 staff at the time of visit.

This agency has investigated the complaint alleging facility is not following COVID reporting requirements. During the investigation, LPA conducted interviews with Owner Peggy Parameshwaran, Director Julia Duke, multiple staff, and daycare parents. Director stated positive cases were reported to the local health department. Owner Peggy Parameshwaran stated that she assumed the Health Department notified Community Care Licensing Division (CCLD) when the facility reported positive COVID cases to Health Department. ( See LIC 9099-C)
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20220118094941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDER MISSION DAY CARE CENTER
FACILITY NUMBER: 376701449
VISIT DATE: 05/10/2022
NARRATIVE
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Based on records reviewed, LPA determined there were multiple positive COVID cases which occurred from 1/6/22 to 1/19/22 were not reported in writing within seven (7) business days of the initial occurrence. Multiple positive COVID-19 unusual incidents reports were submitted to CCLD by facility office personnel on 1/20/22. LPA determined reporting requirements to CCLD of an epidemic outbreak were not met.

Based on records reviewed, LPA determined there were multiple positive COVID-19 cases which occurred from 1/6/22 to 1/19/22 were not reported in writing within seven (7) business days. Multiple positive COVID-19 unusual incidents reports were submitted to CCLD by facility's office personnel on 1/20/22. LPA determined reporting requirements to CCLD of an epidemic outbreak were not met.

Based on interviews which were conducted and records reviews, the preponderance of evidence standard has been met, therefore the above allegation are found to be SUBSTANTIATED California Code of Regulation, Title 22, Division and Chapter 1 are being sited on the attached LIC 9099D. A notice of site visit was given and must remain posted on, or immediate adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Julia Duke.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 20-CC-20220118094941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDER MISSION DAY CARE CENTER
FACILITY NUMBER: 376701449
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/10/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/30/2022
Section Cited
CCR
101212(d)(1)(E)
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101212 Reporting Requirements. (d) Upon the occurrence…of any of the events…below, a report shall be made to the Department…by telephone or fax within the…next working day...In addition, a written report…shall be submitted to the Department within seven days...(1) Events reported shall include...(E) Epidemic outbreaks.

This requirement was not met as evidenced by:
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Director states she will submit in writing facilty's step to inform CCLD of reporting requirements of any incidents or outbreak that may occure by 6/30/22.
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Based on Director and Licensee’s admission, epidemic outbreak was not report to CCLD reported within 24 hours or in writing within 7 days from the initial occurrence. Based submission of multiple Unusual Incident Reports on 1/20/22, it was determined between 1/6/22 -1/19/22. Director did not report an epidemic outbreak to CCLD within 7 days. This poses a potential risk to children in care.


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This is an amended version of the orginal created on 5/10/22.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/11/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/11/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/18/2022 and conducted by Evaluator Casey Gulley
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220118094941

FACILITY NAME:KINDER MISSION DAY CARE CENTERFACILITY NUMBER:
376701449
ADMINISTRATOR:JULIA DUKEFACILITY TYPE:
850
ADDRESS:3003 A STREETTELEPHONE:
(619) 915-6999
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:75CENSUS: 62DATE:
05/10/2022
UNANNOUNCEDTIME BEGAN:
10:52 AM
MET WITH:Julia DukeTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Facility not following COVID protocols for quarantining and or isolating.
Staff not properly masking.
INVESTIGATION FINDINGS:
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On 5/10/22 at 10:45 a.m, Licensing Program Analyst (LPA) Casey Gulley conducted an unannounced complaint inspection regarding the above allegation. LPA met with Julia Duke and discussed the purpose for the visit. LPA toured the facility with Julia Duke. LPA observed 62 children in care and 13 staff at the time of visit.

This agency has investigated the above listed allegation. During the investigation, LPA conducted interviews with Director, Licensee, staff, and parents.

It was alleged that facility not following COVID protocols for quarantining and or isolation. Director Julia Duke denied allegation and stated that children and staff are required to remain home if experiencing any COVID symptoms. Director explained that any staff or children that has tested positive are required to remain in quarantine based on the local Health Department's recommendation.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 20-CC-20220118094941
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDER MISSION DAY CARE CENTER
FACILITY NUMBER: 376701449
VISIT DATE: 05/10/2022
NARRATIVE
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Staff interviews revealed staff are required to remain home and test for COVID prior to returning to the facility. Parent interviews revealed classrooms were closed and children were required to quarantine based on the guidance provided by local Health Department. LPA was unable to determine if facility was not following Covid-19 protocols for quarantining and isolating.

It was alleged staff not properly masking. Director denied allegation stating that face masks are required to be worn by staff and are required to cover staff's nose and mouth while indoors. Director explained face mask are not required for staff to be worn while outdoors. On 1/25/22 during an unannounced facility tour, LPA observed staff wearing face mask. Staff's face mask covered their nose and mouth. Interviews conducted with staff revealed face mask are required to be worn over the nose and mouth will indoors and interacting with children. Staff explained that it is optional to wear face mask while outdoors. Parent interviews revealed there are no concerns with staff wearing face mask while indoors or outdoors. LPA was unable to determine if staff are not properly masking.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Julia Duke.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5