<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701452
Report Date: 03/14/2024
Date Signed: 03/14/2024 01:43:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/20/2023 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20231220142524
FACILITY NAME:KIDS ON THE GOFACILITY NUMBER:
376701452
ADMINISTRATOR:KRISTIN MAHAFFEYFACILITY TYPE:
840
ADDRESS:2015 BIRCH ROAD, SUITE 201TELEPHONE:
(619) 407-7756
CITY:CHULA VISTASTATE: CAZIP CODE:
91915
CAPACITY:80CENSUS: 0DATE:
03/14/2024
UNANNOUNCEDTIME BEGAN:
11:55 AM
MET WITH:Kristin MahaffeyTIME COMPLETED:
12:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yelled at day-care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/14/2024 at 11:55 a.m., Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Director, Kristin Mahaffey and advised Director of the purpose of the inspection. There were no school age children or school age staff present during the inspection.

It was alleged that on 12/12/2023, while transporting day-care children, facility staff #1 (S1), pulled the vehicle over, yelled at child (C1), and threw C1’s backpack towards the back of the vehicle. S1 denied the allegation, but admitted to pulling the vehicle over and requesting C1 move to the front of the vehicle. S1 stated she felt it necessary to stop driving and manage the situation as C1 and day-care child #2 (C2) were engaged in an altercation. S1 admitted to using a firm voice to correct the behavior but denied yelling or throwing C1’s backpack. Five (5) children who were in
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231220142524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIDS ON THE GO
FACILITY NUMBER: 376701452
VISIT DATE: 03/14/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
attendance on the van, recalled the situation and stated S1 did pull the van over and talked to C1 and C2, making C1 move to sit in the front of the van. Children interviewed stated S1’s voice was loud, giving directions, S1 was not happy about the behavior on the van, but was not screaming or yelling. Some parents interviewed stated S1’s tone can sound loud but is not intentional or meant to be yelling and the children have not expressed concern or fear.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report was reviewed with Director, Kristin Mahaffey. A copy of this report, along with Appeal Rights (LIC9058 03/22), were provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2