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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701466
Report Date: 12/19/2023
Date Signed: 12/19/2023 10:11:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/27/2023 and conducted by Evaluator Michelle Hood
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20231027141041
FACILITY NAME:KINDERLAND MONTESSORI - PRESCHOOLFACILITY NUMBER:
376701466
ADMINISTRATOR:CAROLINA VALENCIAFACILITY TYPE:
850
ADDRESS:625 OTAY LAKES ROADTELEPHONE:
(619) 479-4007
CITY:CHULA VISTASTATE: CAZIP CODE:
91913
CAPACITY:120CENSUS: 60DATE:
12/19/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Carolina Valencia, Director TIME COMPLETED:
10:15 AM
ALLEGATION(S):
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9
Staff did not provide adequate supervision of children in care.
INVESTIGATION FINDINGS:
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9
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12
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On 12/19/2023 at 9:00 am, Licensing Program Analyst (LPA) Michelle Hood conducted an unannounced complaint inspection regarding the above allegation, with the director. LPA toured the facility. The following ratios were observed: Room 7 there were 12 children supervised by 2 teachers, Room 8 there were 18 children supervised by 3 teachers, Room 9 there were 16 children and 2 teachers and Room 10 there were 14 children and 3 . teachers

During the investigation, LPA interviewed the director, teachers, daycare parents and daycare children. The staff interviewed stated when the children go outdoors, one teacher stays inside the classroom and two go outdoors with the children. The daycare children stated there's two to three teachers on the playground and in the classrooms. According to the daycare parents they have observed supervision when at the facility.

Due to conflicting statements obtained during the investigation, the above allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231027141041
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERLAND MONTESSORI - PRESCHOOL
FACILITY NUMBER: 376701466
VISIT DATE: 12/19/2023
NARRATIVE
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 preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted, and the report was reviewed with the director. The director was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. No deficiencies were cited.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Michelle Hood
LICENSING EVALUATOR SIGNATURE:

DATE: 12/19/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/19/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2