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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701483
Report Date: 08/31/2023
Date Signed: 08/31/2023 02:02:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2023 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20230623090807
FACILITY NAME:KIDS UNIVERSE PRESCHOOLFACILITY NUMBER:
376701483
ADMINISTRATOR:MARIA SILVAFACILITY TYPE:
850
ADDRESS:380 TELEGRAPH CANYON ROADTELEPHONE:
(619) 422-7115
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:48CENSUS: 36DATE:
08/31/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Maria SilvaTIME COMPLETED:
02:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day-care child sustained injuries while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/31/23 at 12:30pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with facility Director Maria Silva and discussed the purpose of the inspection. LPA Castellon conducted staff interviews on this date. LP conducted an interview with a children on this date. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with reporting party, day-care parents, facility staff, and children in care. LPA obtained documents pertaining to the investogation. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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