<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701483
Report Date: 08/22/2024
Date Signed: 08/22/2024 01:56:18 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/24/2024 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20240624091825
FACILITY NAME:KIDS UNIVERSE PRESCHOOLFACILITY NUMBER:
376701483
ADMINISTRATOR:MARIA SILVAFACILITY TYPE:
850
ADDRESS:380 TELEGRAPH CANYON ROADTELEPHONE:
(619) 422-7115
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:48CENSUS: 21DATE:
08/22/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Maria SilvaTIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not maintaining soft cushioning for the play area
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/22/24 at 10:00am, Licensing Program Analyst LPA Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the allegation listed above. LPA met with director Maria Silva to discuss the purpose of the inspection and toured the facility. LPA conducted staff interviews and children's interviews. Based on LPA observation, interviews conducted and staff admission, the allegation is substantiated. Small pockets of the toddler playground floor no longer are sift due to wear and tear and children picking at the material. As such, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. The staff are not maintaining soft cushioning for the play area. Violations of the California Code of Regulations, Tittle 22, are being cited on the attached LIC9099D. One Type B citation is issued. Exit interview was conducted, report reviewed, and Appeal Rights discussed with assistant director. A Notice of Site Visit was given and must remain posted on, or immediately next to, interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20240624091825
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KIDS UNIVERSE PRESCHOOL
FACILITY NUMBER: 376701483
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/06/2024
Section Cited
CCR
101238.2
1
2
3
4
5
6
7
101238.2 Outdoor Activity Space: (d) The surface of the outdoor activity space shall be maintained: (1) In a safe condition for the activities planned. This requirement was not met as evidenced by the surface of the toddler outdoor activity space has begun to wear out, leaving

1
2
3
4
5
6
7
Licensee states that by 9/6/24 or sooner, the toddler outdoor surface area will be replaced with artificial turf or the same rubber surface already in place. Toddler surface area will not be used until 9/6/24. Parents will be advised via email.
8
9
10
11
12
13
14
small pockets of the surface area without cushioning and not level. This may pose a threat to the health and safety of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3