376701499-3-20-2023-20-CC-CGRY-CRBQGK-20230428120937

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701499
Report Date: 03/15/2023
Date Signed: 03/20/2023 08:24:23 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2023 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20230209084641

FACILITY NAME:	CHILDREN'S CHOICE ACADEMY, INC - INFANT		FACILITY NUMBER:	376701499
ADMINISTRATOR:	JENNIFER GRAWVUNDER		FACILITY TYPE:	830
ADDRESS:	73 NORTH SECOND AVENUE		TELEPHONE:	(619) 425-9933
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91910
CAPACITY:	24	CENSUS: 19	DATE:	03/15/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Brenda Casillas		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Facility is out of ratio

INVESTIGATION FINDINGS:

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On 3/15/23 at 11:00am, Licensing Program Analysts (LPA) Adrian Castellon made an unannounced complaint inspection today and met with Director Brenda Casillas to deliver complaint findings for the above listed allegation. This agency has investigated the allegation listed above. During the investigation, LPA interviewed the facility staff and day-care parents. LPA Castellon also obtained and reviewed facility ratio sheets. Appropriate ratios were observed on this date. During the course of the investigation, two unannounced inspections were conducted. It was alleged that the facility is out of ratio. Based on staff and parent interiews and review of facility documents, it was determined that the facility was out of ratio on several occasions where one staff member provided care for more than four intants.

Based on interviews which were conducted and review of facility documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Type B citation is cited on the attached LIC 9099D.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian Castellon	TELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:	DATE: 03/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20230209084641

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE ACADEMY, INC - INFANT	FACILITY NUMBER: 376701499
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/15/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/15/2023 Section Cited CCR 101416.5	1 2 3 4 5 6 7	101416.5 Staff-Infant Ratio: (b)There shall be a ratio of one teacher for every four infants in attendance. This requirement was not met as evidenced by on several occasions, one infant teacher provided care for more than one infant.	1 2 3 4 5 6 7	Facility staff will ensure that appropriate ratios are met all times. Facility has hired four new staff members for the infant license to enure that ratios are met and that staff is available during all hours that infant children may arrive. Management has adjusted schedule to ensure that they
	8 9 10 11 12 13 14	This may pose a threat to the health and safety of children in care.	8 9 10 11 12 13 14	are made aware immediately if staff is needed to meet required ratios.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Cynthia Gray	TELEPHONE: (619) 767-2258
LICENSING EVALUATOR NAME: Adrian Castellon	TELEPHONE: (619) 767-2237
LICENSING EVALUATOR SIGNATURE:	DATE: 03/15/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023

LIC9099 (FAS) - (06/04)

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