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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701505
Report Date: 11/13/2025
Date Signed: 11/20/2025 11:27:43 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2025 and conducted by Evaluator Dana Stevens
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250904093618
FACILITY NAME:LEARNING JUNGLE ADAMS AVENUE - PRESCHOOLFACILITY NUMBER:
376701505
ADMINISTRATOR:FRANCISCA LUMABANFACILITY TYPE:
850
ADDRESS:3844 ADAMS AVENUETELEPHONE:
(619) 301-7025
CITY:SAN DIEGOSTATE: CAZIP CODE:
92116
CAPACITY:44CENSUS: 24DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Fransisca LumabanTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff do not provide a comfortable temperature for day care children.
INVESTIGATION FINDINGS:
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 ****This is an amended version of original report dated 11/13/2025****
On 11/13/2025, at 12:45 pm, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced complaint inspection in regards to the above allegation. LPA met with Director, Francisca Lumaban, and discussed allegation. Director accompanied LPA on a tour of the inside and outside of facility. There were 24 children present with 6 staff members.

During the investigation LPA conducted two unannounced inspections of the facility, interviewed the Director, Assistant Director, Learning Jungle Facilities Director, Center Staff, daycare children, and daycare parents.

During interviews, it was revealed that the Air Conditioner (A/C) in Preschool Room 4 stopped operating on August 4, 2025. While waiting on the A/C repair, staff utilized electric fans to circulate air in the classroom. A portable A/C unit was installed in Room 4 on 09/03/2025, and a new central A/C unit was installed on 10/07/2025.

Temperature checks were done in Room 4 from 08/04/2025-09/03/2025 and Director stated the highest recorded temperature reading in Room 4 was 76 degrees. LPA confirmed the highest outdoor temperature in San Diego during this time period was 88 degrees Fahrenheit per Accuweather.com.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20250904093618
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LEARNING JUNGLE ADAMS AVENUE - PRESCHOOL
FACILITY NUMBER: 376701505
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/15/2025
Section Cited
CCR
101223(a)(2)
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 ****This is an amended version of original report dated 11/13/2025****101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:...(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.This requirement was not met as evidenced by,

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Director will provide within 30 days, a written plan of operation describing how facility staff will maintain compliance with children's personal rights and ensure children will be kept comfortable during unexpected utility outages.
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Based on interviews facility staff did not meet this requierment when children were allowed to become uncomfortably warm after air conditioning stopped operating in Classroom 4, which posed a potential Health, Safety and Personal Rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20250904093618
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LEARNING JUNGLE ADAMS AVENUE - PRESCHOOL
FACILITY NUMBER: 376701505
VISIT DATE: 11/13/2025
NARRATIVE
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 ****This is an amended version of original report dated 11/13/2025****
During staff interviews, all staff interviewed, stated that during the time period that the A/C was not working in Preschool Room 4 there were times when they were feeling very uncomfortable in the classroom due to the warmth and lack of airflow. During child interviews, all children interviewed stated they had been feeling too warm and uncomfortable in their classroom. During parent interviews all parents interviewed stated they were aware of the A/C not operating during that time and that their children were expressing some discomfort with the temperature of their classroom, however all parents stated they were satisfied overall with the care and supervision provided at the center.

Based on information obtained in interviews the preponderance standard has been met and the allegation is found to be Substantiated.

Deficiencies cited on the attached LIC 9099D.

Exit interview conducted and copy of this report and appeal rights provided to Director.
Notice of Site Visit must be posted for 30 days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3