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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701507
Report Date: 07/24/2023
Date Signed: 07/24/2023 03:31:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator David Miller
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230530202331
FACILITY NAME:JUMP PRESCHOOL INC.FACILITY NUMBER:
376701507
ADMINISTRATOR:JACQUELYN AGUIGUI-FAJARDOFACILITY TYPE:
850
ADDRESS:2705 VIA ORANGE WAY, SUITE ATELEPHONE:
(619) 303-1541
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91978
CAPACITY:50CENSUS: 23DATE:
07/24/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Ariana Avelar TIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Facility is operating out of ratio.
Staff do not meet the qualifications to care and supervise day care children.
Staff does not ensure day care children's sleeping mats are sanitized.
Facility playground is unsafe.
INVESTIGATION FINDINGS:
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On 07/24/2023 at 01:15pm, Licensing Program Analyst (LPA) David Miller conducted an inspection to deliver the complaint findings regarding the above allegations. LPA advised the Assistant Director, Ariana Avelar of the meeting’s purpose. During the tour of the facility, there were 11 napping children and one (1) staff in Pre-K classroom, and 12 napping children and one (1) staff in the preschool classroom.

During the course of the investigation, interviews were conducted with the Director, Assistant Director, staff members, daycare children and parents. In addition, LPA aquired and reviewed sign in and sign out sheets, staff time sheets, staff qualifications, and LPA observed the facility on two separate occasions. The staff and Director deny that the facility was ever operating out of ratio and that the teacher's aide is never left alone to supervise daycare children, and both further stated that all teachers are fully qualified to care and supervise daycare children. The Director stated that the mats are sanitized daily. Lastly, staff denied that children play with unsafe equipment or that the playground is unsafe.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: David Miller
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20230530202331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: JUMP PRESCHOOL INC.
FACILITY NUMBER: 376701507
VISIT DATE: 07/24/2023
NARRATIVE
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Due to conflicting information obtained during the investigation, the allegations that the facility is operating out of ratio and the playground is unsafe, as well as the allegations that staff do not meet qualifications to care and supervise day care children, and that
staff does not ensure day care children's sleeping mats are sanitized, may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are determined to be unsubstantiated. No deficiencies cited.

The Notice of Site Visit (LIC 9213) and Appeals Rights (LIC 9058) were provided. LPA observed the LIC9213 posted on the bulletin board. An exit interview was conducted with the Assistant Director, Ariana Avelar.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: David Miller
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2