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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701519
Report Date: 05/04/2023
Date Signed: 05/04/2023 10:54:11 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2023 and conducted by Evaluator Vicky Williamson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230215130916
FACILITY NAME:COZY CUBS 2 - PRESCHOOLFACILITY NUMBER:
376701519
ADMINISTRATOR:VIRGINIA ANDRADEFACILITY TYPE:
850
ADDRESS:4351 PARKS AVETELEPHONE:
(619) 460-6432
CITY:LA MESASTATE: CAZIP CODE:
91941
CAPACITY:51CENSUS: 43DATE:
05/04/2023
UNANNOUNCEDTIME BEGAN:
09:46 AM
MET WITH:Virginia AndradeTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Day care child sustained multiple injuries while in care.
Facility staff did not adequately supervise day care children.
Facility staff inappropriately handled day care child.
Facility is out of ratio
INVESTIGATION FINDINGS:
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On 5/4/2023, at 9:46am, Licensing Program Analyst (LPA) Vicky Williamson conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegations. LPA met with Director, Virginia Andrade. During the inspection there were 43 children present with five (5) staff members.

During the course of the investigation, interviews were conducted with the director, staff members, daycare children and daycare parents. Facility sign in/ sign out sheets, and staff records were also reviewed. It was alleged that a daycare child sustained multiple injuries while in care. Staff stated that injuries and incidents are documented and provided to the parents on an ouch report and through the Brightwheel App.

Director denied that staff are not adequately supervising daycare children. Staff stated that the children at the facility are always supervised, although minor incidents happened due to children exploring. On or about 2/10/23, it was alleged that Staff 1 (S1) was observed inappropriately handled a daycare child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20230215130916
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MISSION VALLEY, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: COZY CUBS 2 - PRESCHOOL
FACILITY NUMBER: 376701519
VISIT DATE: 05/04/2023
NARRATIVE
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S1 denied inappropriately handling any daycare children. S1 stated that any children displaying inappropriate behaviors are redirected and are being handled appropriately.

It was alleged that the facility is operating out of ratio. Director denied the allegation and stated she assists with coverage in the classrooms when needed.

Based on conflicting information obtained and no collaborating evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are determined to be unsubstantiated.

No deficiencies cited. A copy of this report along with Appeals Rights were provided. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted with Director, Virginia Andrade.

SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Vicky Williamson
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3