376701534-3-26-2026-20-CC-RGOU-DSVSTD-20260406140921

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701534
Report Date: 03/26/2026
Date Signed: 03/26/2026 03:31:55 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Cindy Meier

COMPLAINT CONTROL NUMBER: 20-CC-20260227083923

FACILITY NAME:	BAY POINT EARLY CHILDHOOD CENTER		FACILITY NUMBER:	376701534
ADMINISTRATOR:	MONICA PADILLA MARQUEZ		FACILITY TYPE:	850
ADDRESS:	2850 WASP WAY		TELEPHONE:	(858) 727-8366
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92106
CAPACITY:	53	CENSUS:	DATE:	03/26/2026
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Monica Padilla Marquez		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Licensee does not ensure the facility is kept free of pests.

INVESTIGATION FINDINGS:

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On 03/26/2026 at 1:45 PM, Licensing Program Analyst (LPA) Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Site Supervisor, Monica Padilla Marquez and advised director of the purpose of the inspection and conducted a tour of the facility. There were twenty-eight (28) children, and twelve (12) staff present during the inspection.

During the course of the investigation, interviews were conducted with facility staff, maintenance supervisor and day care parents. Facility roster, personnel report, Unusual Incident Report, and Pest Control invoices were reviewed by the LPA.

It was alleged that on 2/27/2026 pest feces were observed on the floor near the wall and licensee does not ensure the facility is kept free of pests. Site Supervisor and facility staff interviewed acknowledged on 2/20/2026 they observed the presence of pests in the office and on 2/23/2026, presence was seen in the office and classroom 1. Site Supervisor stated a report was submitted to the facilities department, and a

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:	DATE: 03/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20260227083923

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: BAY POINT EARLY CHILDHOOD CENTER	FACILITY NUMBER: 376701534
	VISIT DATE: 03/26/2026

NARRATIVE

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pest control company. Site Supervisor stated facility staff, maintenance staff, and janitorial staff cleaned the areas and a Pest Control company did inspections and treated the areas on both 2/24/2026 and 3/5/2026. Children in classroom 1 were relocated to another classroom while cleaning and repairs were conducted. On 2/27/26 proper actions were taken to repair and prevent any pests entering the building. Site Supervisor stated the incident on 2/20/26 was the first incident of pests, no other traces of pests have been observed since 2/27/2026, and regular maintenance and inspections are scheduled.

Parents interviewed did not communicate any concerns with pests in the facility.

Although LPA did not observe the presence of rodent droppings and facility staff and maintenance stated this was an isolated case. LPA was unable to determine whether or not the actions taken by the licensee are sufficient to mitigate the presence of rodents at facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Site Supervisor, Monica Padilla Marquez.
A Notice of Site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:	DATE: 03/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026

LIC9099 (FAS) - (06/04)

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