376701553-8-20-2025-20-CC-JGAY-DKSMVZ-20250822095732

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701553
Report Date: 08/19/2025
Date Signed: 08/20/2025 01:34:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2025 and conducted by Evaluator Adrian Castellon

COMPLAINT CONTROL NUMBER: 20-CC-20250520142712

FACILITY NAME:	FOUR SEASONS ACADEMY		FACILITY NUMBER:	376701553
ADMINISTRATOR:	ANGIE NORIEGA		FACILITY TYPE:	860
ADDRESS:	3702 DEL SOL BLVD STE A-1		TELEPHONE:	(858) 294-3395
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92154
CAPACITY:	40	CENSUS: 2	DATE:	08/19/2025
		UNANNOUNCED	TIME BEGAN:	03:50 PM
MET WITH:	Angie Noriega		TIME COMPLETED:	04:45 PM

ALLEGATION(S):

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Staff wrongfully suspended / expelled child (AB2806)

Staff left child unsupervised

INVESTIGATION FINDINGS:

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On 08/19/25, at 3:50 PM, Licensing Program Analyst (LPA) Adrian Castellon conducted an inspection to conclude the complaint investigation regarding the above allegations and to deliver and amended report. LPA advised Licensee of the purpose of the inspection and was granted facility entry.
During the course of the investigation, three unannounced inspections were conducted. Interviews were conducted with the licensee, reporting party, day-care parents, and facility staff.
It was alleged that on 05/09/25, staff wrongfully suspended/expelled (AB2806) day-care child#1 (C1) and staff left C1 unsupervised during a school event. Staff interviewed denied the allegations, explaining that on the date in question C1, was supervised in classroom 3 during classroom 2's school performance by a facility staff member. Per staff, C1 did not participate in the event as C1 was overly excited and being aggressive with other children and staff. Staff denied that C1 was ever left alone or unsupervised. According to facility staff C1, was neither suspended or expelled, explaining that on 05/05/25, C1’s parents submitted a formal disenrollment request indicating that C1 would no longer attend the facility effective 06/01/25. CONTINUED

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 08/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20250520142712

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FOUR SEASONS ACADEMY	FACILITY NUMBER: 376701553
	VISIT DATE: 08/19/2025

NARRATIVE

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LPA spoke with reporting party during the course of the investigation. Reporting partying stated that there have may been a misunderstanding between reporting party and staff and wished to rescind complaint. Reporting party stated that although she was advised that C1 was never left alone or unsupervised, reporting party could not be sure. Reporting party also stated that reporting meant that C1 was suspended from school performance for wrongful reasons.

Due to conflicting information obtained throughout the course of the investigation, LPA was unable to determine whether or not, the allegations occurred. Interviews conducted could not corroborate the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Exit interview conducted and report was reviewed with the licensee [or facility representative] (include name). A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:	DATE: 08/19/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2025

LIC9099 (FAS) - (06/04)

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