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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701575
Report Date: 12/03/2025
Date Signed: 12/16/2025 11:14:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2025 and conducted by Evaluator Danielle Anderson
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250917133239
FACILITY NAME:EL NIDO INFANT TODDLER MONTESSORI CENTERFACILITY NUMBER:
376701575
ADMINISTRATOR:BELINDA A RICOFACILITY TYPE:
860
ADDRESS:2875 OCEAN VIEW BLVD.TELEPHONE:
(619) 344-6500
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:66CENSUS: 39DATE:
12/03/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Belinda Rico TIME COMPLETED:
10:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff physically assaulted a daycare child while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
**This is an amended version of the orginial report created on 12/3/2025.**
On 12/3/2025, Licensing Program Analyst (LPA) Danielle Anderson conducted an unannounced complaint inspection to deliver findings for above allegation. LPA met with Director Belinda Rico. Director lead LPA on a tour of the facility. There were 39 children present 10 with staff members.
During the investigation LPA conducted a complaint inspection, interviewed director, staff, and daycare parents. A facility roster was obtained. It was alleged on 9/17/2025 that staff physically assulted a daycare child in care. The director denied the allegation and stated she did not observe staff assault a child. Staff interviewed stated they have not assualted children or observed other staff assaulting children. There were no children interviewed, due to infants being non-verbal. According to parents interviewed, they have not observed any innappropriate interactions with staff and children. Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited.
Exit interview conducted and report was reviewed with Belinda Rico, A copy of this report, along with Appeal Rights (LIC9058), were provided. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Danielle Anderson
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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