376701597-4-9-2026-20-CC-RGOU-DTLQ49-20260429114958

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701597
Report Date: 04/09/2026
Date Signed: 04/09/2026 08:58:38 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/03/2026 and conducted by Evaluator Victoria Felix

COMPLAINT CONTROL NUMBER: 20-CC-20260203084757

FACILITY NAME:	GREEN BEANS PRESCHOOL		FACILITY NUMBER:	376701597
ADMINISTRATOR:	JANELLE QUENERY		FACILITY TYPE:	860
ADDRESS:	3975 FRONT STREET		TELEPHONE:	(858) 945-2302
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92103
CAPACITY:	30	CENSUS: 20	DATE:	04/09/2026
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Janelle Quenery		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Staff handle day care children roughly
Staff leave day care children unsupervised
Unqualified staff are providing care to children without supervision from a qualified teacher
Staff are not conducting safe sleep checks on infants
Staff are falsifying infant safe sleep check records
Staff are sleeping while supervising sleeping infants and children
Staff commingle infant and preschool children
Staff do not wash their hands before or between diaper changes

INVESTIGATION FINDINGS:

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On 04/09/2026 at 8:30 a.m., Licensing Program Analyst (LPA) Victoria Felix conducted an unannounced complaint inspection to deliver the findings for the above allegations. LPA met with Director Janelle Quenery, advised the director of the purpose of the inspection, and conducted a tour of the facility, including both indoor and outdoor areas. The Director, six staff, and 20 children were present during the inspection.

During the course of the investigation, interviews were conducted with the Owner, Director, staff members, daycare children, and daycare parents. The facility roster and other documents relevant to the investigation were obtained and reviewed by the LPA.

It was alleged that children are sent inside unsupervised to use the restroom during outdoor playtime. Staff denied the allegation, stating that children are never sent inside without a teacher and that restroom visits are conducted in groups. Children interviewed also confirmed that a teacher accompanies them.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 04/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 20-CC-20260203084757

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GREEN BEANS PRESCHOOL	FACILITY NUMBER: 376701597
	VISIT DATE: 04/09/2026

NARRATIVE

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It was alleged that Staff #1 (S1) sleeps while supervising infants. S1 denied the allegation, stating that she sometimes sits in a rocking chair while holding an infant but has never slept during business hours. Other staff interviewed reported that they have never observed S1 sleeping during business hours.

It was further alleged that an unqualified staff member, Staff #2 (S2), is left alone with children. S2 denied the allegation, stating that she is always accompanied by a qualified teacher. LPA reviewed the schedule and confirmed that a qualified teacher was present with S2 at all times. It was alleged that S1 does not conduct safe sleep checks. S1 denied the allegation, stating that she remains in the room with the infants while they sleep and conducts the checks in the same room where the logs are maintained.

It was also alleged that the Director falsifies safe sleep logs. The Director denied the allegation, stating that she has never falsified any forms and, due to her new position, does not personally conduct the safe sleep logs. It was alleged that S2 handles children roughly. S2 denied the allegation, stating that she has never grabbed a student by the arm or thrown a child to the ground. Other staff interviewed stated that they have never observed or heard any reports of S2 being rough with children.

It was alleged that the school allows comingling between infant and preschool classrooms. Staff denied the allegation, stating that it has never occurred and that each classroom is designated for its specific age group. It was alleged that staff does not wash their hands before, during, and after changing diapers. Staff denied the allegation, stating that they follow a policy requiring the use of gloves while changing diapers and washing hands before and after.

Due to conflicting information obtained during the investigation and the absence of additional witnesses to the alleged incidents, the LPA was unable to determine whether the allegations occurred. Although the allegations may have occurred or have some validity, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and the report was reviewed with Director, Janelle Quenery. A Notice of Site Visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 04/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026

LIC9099 (FAS) - (06/04)

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