380504793-12-4-2024-05-CC-GLEG-DBV3LM-20241211172055

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 380504793
Report Date: 12/04/2024
Date Signed: 12/04/2024 11:34:26 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2024 and conducted by Evaluator Winnie Ly

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20240924143001

FACILITY NAME:	TELEGRAPH HILL NEIGHBORHOOD CENTER(PS)		FACILITY NUMBER:	380504793
ADMINISTRATOR:	LUU, CONNIE		FACILITY TYPE:	850
ADDRESS:	660 LOMBARD STREET		TELEPHONE:	(415) 421-6443
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94133
CAPACITY:	87	CENSUS: 65	DATE:	12/04/2024
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Connie Luu		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff did not prevent a daycare child from being bit while in care.
Staff did not prevent a daycare child from being kicked and hit by other daycare children.

INVESTIGATION FINDINGS:

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On December 04, 2024, at approximately 09:15am, Licensing Program Analyst (LPA) Ly, arrived at the facility unannounced to close the complaint investigation to the above allegations and met with Director Connie Luu. Present during the visit were 15 staff including the Director caring for 65 children.

Based on information gathered through interviews and records reviews, the agency has investigated the complaint allegations above, there was no sufficient evidence to allegations Staff did not prevent a daycare child from being bit while in care and
Staff did not prevent a daycare child from being kicked and hit by other daycare children. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore the allegations are UNSUBSTANTIATED.

A copy of this report and appeal rights were discussed and left with Director whose signature on this form confirm receipt of the report. Notice of Site Visit was provided. Notice to remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:	DATE: 12/04/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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