380504942-6-17-2024-05-CC-GLEG-D6M22R-20240626170110

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 380504942
Report Date: 06/17/2024
Date Signed: 06/17/2024 01:34:59 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2024 and conducted by Evaluator Brendon Van

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20240508094312

FACILITY NAME:	ASSOCIATED STUDENTS CHILDREN'S CENTER - PRESCHOOL		FACILITY NUMBER:	380504942
ADMINISTRATOR:	ALMAGUER, ERICA		FACILITY TYPE:	850
ADDRESS:	1650 HOLLOWAY AVENUE		TELEPHONE:	(415) 338-2403
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94132
CAPACITY:	60	CENSUS: 33	DATE:	06/17/2024
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Tunisia Kemp		TIME COMPLETED:	01:55 PM

ALLEGATION(S):

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9

-Staff did not provide adequate supervision to children in care.
-Staff using inappropriate language around children

INVESTIGATION FINDINGS:

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On June 17, 2024, Licensing Program Analyst (LPA) Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPA met with the infant/toddler Assistant Director, Tunisia Kemp. LPA was informed that the site Director and the preschool Assistant Director are on vacation. The purpose of the inspection was explained, and entry to the Center was granted. Today, 6 staff members supervised 33 children, meeting the teachers-to-children ratio.

During the investigation, the LPA interviewed children and teachers, reviewed medical records, and obtained police reports. Based on the gathered information, it was determined that the staff had failed to provide adequate supervision, leading to an inappropriate interaction between C1 and C2 in the wooden playhouse during outdoor play. It was also uncovered that the children's personal rights were violated when staff used inappropriate language while instructing them to lie down during nap time.

Based on information gathered through interviews and evidence obtained, the preponderance of evidence standards has been met. Therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, is being cited on the attached LIC9099D.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted, and the report was reviewed with the Assistant Director, Tunisia Kemp.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2024 and conducted by Evaluator Brendon Van

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20240508094312

FACILITY NAME:	ASSOCIATED STUDENTS CHILDREN'S CENTER - PRESCHOOL		FACILITY NUMBER:	380504942
ADMINISTRATOR:	ALMAGUER, ERICA		FACILITY TYPE:	850
ADDRESS:	1650 HOLLOWAY AVENUE		TELEPHONE:	(415) 338-2403
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94132
CAPACITY:	60	CENSUS: 33	DATE:	06/17/2024
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Tunisia Kemp		TIME COMPLETED:	01:55 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

-Staff does not treat a day-care child equal to the other children in care.
-Staff did not prevent a child from waking up a napping child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On June 17, 2024, Licensing Program Analyst (LPA) Van conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPA met with the infant/toddler Assistant Director, Tunisia Kemp. LPA was informed that the site Director and the preschool Assistant Director are on vacation. The purpose of the inspection was explained, and entry to the Center was granted. Today, 6 staff members supervised 33 children, meeting the teachers-to-children ratio.

Throughout the investigation, LPA conducted interviews with children and teachers, thoroughly reviewed medical records, and acquired police reports. Based on the gathered information, it was determined that there was insufficient evidence to support the claim that the staff had not treated all childcare children equally. Furthermore, there was also insufficient evidence to substantiate the claim that the staff had not prevented a child from waking up a napping child.

The Department has investigated the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are Unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted, and the report was reviewed with the Assistant Director, Tunisia Kemp

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 05-CC-20240508094312

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: ASSOCIATED STUDENTS CHILDREN'S CENTER - PRESCHOOL	FACILITY NUMBER: 380504942
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 06/17/2024

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 07/12/2024 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	The center will provide a supervision plan that encompasses staff scheduling, ensuring proper placement of staff on the playground, and offering training and mentorship to support the staff working with the enrolled children. All training materials and signed attendance records of the staff who participated will be submitted to the LPA by the due date.
	8 9 10 11 12 13 14	Based on interviews and a review of records, the center did not comply with the section cited above. The staff failed to provide adequate supervision, which led to an inappropriate interaction between C1 and C2 in the wooden playhouse during outdoor play. Not providing adequate supervision to meet the needs of the children in care presents potential health and safety risks to them.	8 9 10 11 12 13 14
Type B 07/12/2024 Section Cited CCR 101223(a)(1)	1 2 3 4 5 6 7	101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons.	1 2 3 4 5 6 7	Between June 3 and June 6, 2024, the center conducted thorough training on children's personal rights for all staff members. The training materials and signed attendance confirmations from the teachers have been submitted to the Licensing office. As a result, the deficiency cited today is cleared.
	8 9 10 11 12 13 14	Based on the interview, it was found that the Center did not comply with the section cited above in that staff member used inappropriate language when instructing children to lie down during nap time. This violation poses a potential health and safety risk to the children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Garfield Leung	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR NAME: Brendon Van	TELEPHONE: (650) 266-8800
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2024

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024

LIC9099 (FAS) - (06/04)

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