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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 380506088
Report Date: 09/06/2023
Date Signed: 09/06/2023 01:15:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CHILD CARE, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2023 and conducted by Evaluator Brendon Van
COMPLAINT CONTROL NUMBER: 05-CC-20230801123453
FACILITY NAME:WU YEE CHILDREN'S SERVICES- PRESCHOOLFACILITY NUMBER:
380506088
ADMINISTRATOR:VERONICA FIGUEROAFACILITY TYPE:
850
ADDRESS:177 GOLDEN GATE AVENUETELEPHONE:
(415) 321-3855
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94102
CAPACITY:32CENSUS: 23DATE:
09/06/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Veronica FigueroaTIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
2
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5
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7
8
9
-Staff did not properly report an incident involving a daycare child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
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12
13
 On September 6, 2023., Licensing Program Analysts (LPAs) Van and Tse conducted an unannounced inspection to finalize this complaint and deliver the findings to the Center. LPAs met with the Site Director, Veronica Figueroa. The purpose of the inspection was explained, and entry to the Center was granted. Six staff members supervised 23 children today. The teachers and children ratio was met.
As part of the investigation, LPA interviewed staff and reviewed all pertinent documents. Based on the information obtained, the Center followed its protocol and informed the incident to the family through its Learning Genie App, and the record of the Learning Genie App confirmed it. However, there was insufficient evidence to prove whether the Center staff informed the family right after the incident occurred or during pick-up. The Department has investigated the above allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations are Unsubstantiated.
An exit inspection was conducted with the Director, Veronica Figueroa. A copy of the report was provided to the Director at the conclusion of the inspection. LPA informed the Director that the site visit notice must be posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Brendon Van
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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