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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 380506340
Report Date: 06/04/2025
Date Signed: 06/04/2025 11:52:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Zeynep Basak
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20250522103108
FACILITY NAME:CCFC-TURKFACILITY NUMBER:
380506340
ADMINISTRATOR:BUSHRA ALABSI TANAKAFACILITY TYPE:
850
ADDRESS:259 TURK STREETTELEPHONE:
(415) 928-5178
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94102
CAPACITY:53CENSUS: 18DATE:
06/04/2025
UNANNOUNCEDTIME BEGAN:
09:01 AM
MET WITH:Bushra Alabsi TanakaTIME COMPLETED:
12:05 PM
ALLEGATION(S):
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9
Staff hit day care child.
INVESTIGATION FINDINGS:
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On June 4, 2025, at approximately 9:00 a.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced inspection to finalize the complaint received on May 22, 2025. Upon arrival, LPA met with the director, Busra Alabsi Tanaka, and explained the purpose of the visit, after which entry was granted.

During today’s visit, LPA observed five staff members, including the director, and eighteen preschool children in attendance. LPA verified the staff member's criminal background clearance through the Guardian website.

The center's operation hours are Monday through Friday from 8:00 a.m. to 5:30 p.m.

As part of the complaint investigation, LPA obtained pertinent documentation, including LIC 500 and LIC 9040, reviewed records, and conducted interviews with staff members and the parent.

See page 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20250522103108
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: CCFC-TURK
FACILITY NUMBER: 380506340
VISIT DATE: 06/04/2025
NARRATIVE
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Page 2.
Based on the observations, record reviews, and interviews conducted with both staff members and the child's family, it was determined that the situation was the result of a misunderstanding. Therefore, the above allegation was found to be unsubstantiated, and the complaint has been closed.

The findings were delivered to the director during the visit.

No deficiencies were cited today.

The report was reviewed and signed by the director, Bushra Alabsi Tanaka.

An exit interview was conducted, and a Notice of Site Visit was issued, which must remain posted for 30 days.
SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Zeynep Basak
LICENSING EVALUATOR SIGNATURE:

DATE: 06/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2