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25 | On November 4, 2020, Licensing Program Manager (LPM) Liza King, Regional Manager (RM) Krystall Moore, Health Facilities Evaluator Nurse (HFEN) Barbie Henson and Program Clinical Consultant Paul Portem conducted an unannounced case management visit via Microsoft Team. The team met with Administrator David Wall, Infection Preventionist Tangi Paama and Diana Wall, RN,BSN,PHN,IP.
During the tele-visit, the following areas were observed: the designated COVID positive area, hand washing stations and staff break areas. Also observed during the tour was one caregiver who demonstrated Personal Protection Equipment (PPE) donning and doffing procedures. While in the COVID designated area, the team observed the PPE supply closet, STOP signs on the interior of the resident room doors, PPE stations throughout, wall mounted towel dispensers near the PPE areas, foot pedal trash cans, and a newly installed plastic barrier. Observation of the break areas, included new signage of cleaning procedures and readily available disinfectant wipes for staff eating areas and additional assigned break areas, including a break area in the COVID positive area. Observation of three hand washing stations was completed, one of which did not have the recommended signage in a staff break area, recommendations by HFEN were provided to ensure proper hand washing signage be posted near basins.
The Department reviewed and discussed Appendix #2 of the Mitigation Plan and requested changes to be made addressing housekeeping needs in the COVID designated area and the increased risk of additional staff entering and exiting the area. The facility representative Diana Wall addressed the concerns stating that the housekeeping duties will be provided by the caregivers working in the positive area. Changes to the Mitigation Plan to reflect this will be submitted to the RO by 10am on Thursday November 5, 2020. The RO provided guidance if the facility were to utilize housekeeping staff, the staff should be designated housekeeping staff for the COVID area and additional training should be provided to these individuals including but not limited to existing policies and procedures, PPE donning and doffing and universal precautions.
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