384000037-7-20-2022-05-CC-DJOO-CGRRFX-20220728125953

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 384000037
Report Date: 07/20/2022
Date Signed: 07/20/2022 03:46:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2022 and conducted by Evaluator Andrea Medlin

PUBLIC

COMPLAINT CONTROL NUMBER: 05-CC-20220426095240

FACILITY NAME:	ALTA PLAZA PRESCHOOL		FACILITY NUMBER:	384000037
ADMINISTRATOR:	ERIKA TINOCO		FACILITY TYPE:	850
ADDRESS:	2140 PIERCE STREET		TELEPHONE:	(415) 928-6483
CITY:	SAN FRANCISCO	STATE: CA	ZIP CODE:	94115
CAPACITY:	30	CENSUS: 17	DATE:	07/20/2022
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Erika Tinoco		TIME COMPLETED:	11:55 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

LACK OF SUPERVISION: Child not supervised by staff to prevent injuries

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analyst (LPA) Andrea Medlin met with director for this conclusionary complaint visit. Purpose of the visit explained. There are 17 children present during the visit. LPA gathered information relevant to the complaint and obtained documents. Based on the staff schedule, children schedule, observation during licensing visits, facility is within teacher-child ratio. Staff supervise children to the extent possible but in this particular case a child (C1) did have a few falls which resulted in a minor injury in a bump on the head and the other falls did not result in any noticable injury. Staff supervise children but cannot prevent all accidents and injuries.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

This report is reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Daniel J Oquendo
LICENSING EVALUATOR NAME: Andrea Medlin
LICENSING EVALUATOR SIGNATURE:	DATE: 07/20/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3